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Client Services Analyst
Client Services Analyst-March 2024
Virtual
Mar 28, 2026
About Client Services Analyst

  The salary range for this role is $$60,000 - $82,500/year + Bonus

  As a Client Services Analyst with Numerator, you’ll be a vital member of Numerator focusing on supporting a core set of clients via ad-hoc projects/custom analyses. Your responsibility is to guide client users on Numerator’s Insights platform and leverage our consumer panel set to execute and deliver analytical insights and recommendations to our customers. Clients include Numerator’s Fortune 100 and fast-growing strategic customers that span CPG, Retail, Electronics, Durable Goods, and Quick-Serve Restaurants.

  Guide client users on Numerator’s Insights business intelligence platform to navigate the system, interpret results, and design reports to answer their key business questions

  Leverage Numerator’s proprietary consumer panel and resulting data to execute and deliver analytic insights and recommendations to Numerator's customers that drive increased sales and improved marketing effectiveness

  Develop a deep understanding of Numerator data, solutions and services including their key differentiators versus legacy approaches and competing offerings

  Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers and blog posts

  Bachelor’s or Master’s degree or 1 or more years relevant experience

  Excel proficiency (pivot tables, vlookup) and basic SQL knowledge is desirable

  Excellent oral and written communication skills

  Strong presentation skills, particularly with customers or prospects present

  Proven analytic skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to derive results from insights

  Nice to Haves

  Desired CPG experience in Brand Marketing, Market Research, Category Management, and/or Shopper & Consumer Insights roles, or experience as a service provider to these functions

  Understanding of both syndicated and household panel data (Nielsen and/or IRI)

  Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, IRI, NPD, Dunnhumby)

  Working knowledge of Business Intelligence software such as Microstrategy, Tableau, QlikView, or Business Objects

  Ability to quickly learn and apply new concepts with comfort to ask clarifying questions if there is need for greater clarity

  Comfort with iterations on work and incorporating feedback as final presentations or solutions are developed for clients

  Desire to develop relationships with clients to become a trusted and value-added business partner

  Strong attention to detail and proven track record of delivering high-quality results in a timely manner

  What we offer you

  An inclusive and collaborative company culture

  An opportunity to have an impact on our growing teams and organization

  Ownership of platforms and environments with industry leading product

  Market competitive total compensation package

  Volunteer time off and charitable donation matching

  Strong support for career growth, including mentorship programs, leadership training, access to employee resources groups

  Regular hackathons to build your own projects and work with people across the entire company

  Great benefits package including medical/vision/dental insurance, unlimited PTO, and 401k plus matching.

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