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Client Onboarding Associate
Client Onboarding Associate-August 2024
Baltimore
Aug 9, 2025
ABOUT MORGAN STANLEY
Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals.
10,000+ employees
Financial Services, Technology
VIEW COMPANY PROFILE >>
About Client Onboarding Associate

We’re seeking someone to join our team as an Associate in Shared Services Banking Operations to support and oversee the entire client onboard from an operational perspective from client party set up, account initiation, working with internal groups for approval coordination and account opening, to post account opening set ups, and coordination with downstream teams ensuring the account is ready to trade.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position level position within the within Client Service Relationship Management, which is responsible for managing internal and external client relationships. We do this by engaging in client service activities, optimizing the client experience, and managing vendor/external business partner relationships.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

At Morgan Stanley Baltimore, we support the Firm’s global Technology, Operations, Risk Management, Legal and Compliance, Internal Audit and Finance divisions. Morgan Stanley has been rooted in the Baltimore community since 2003. Our talented and diverse team is one of the largest in the U.S. outside of our New York headquarters and home to industry leading cybersecurity innovation with multiple patents and awards. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There’s ample opportunity to move across the businesses for those who show passion and grit in their work.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What you’ll do in the role:

• Execute processes/functions and/or support process management and project efforts, leveraging knowledge of the systems, markets and instruments that influence the team• Recognize risk in day-to-day processes to draw out the key issues and contribute to process improvements• Build relationships within team and internal stakeholders, sharing knowledge to contribute to team output• Participate in project and initiatives aiding in solution formulation with a focus on timely execution• Responsible for account initiation for all asset classes (PB, FX, Equity Swaps, Futures, CDS/IRS, Commodities, etc) and foreign markets• Coordinating with necessary approval (Sales, Credit, Documentation, AML, IED/FID Risk, and Operations.• Partnering with Internal and External clients to gather required documentation for compliance with firm KYC

What you’ll bring to the role:

• Ability to establish clear goals and priorities, and address non-standard issues within area of expertise with minimal guidance and supervision• Subject matter expertise in business area supported, client requirements, and ability to ensure control is not compromised to comply with client requests• Culture carrier across Operations, embracing the Firm's core values• At least 2 years’ relevant experience would generally be expected to find the skills required for this role• Ability to interact and build relationships with senior members of the business and across departments in the firm• Strong problem solving skills; ability to offer strategic solutions to business and operational problems

Role is hybrid and required 3 days in office attendance.

*What you can expect from Morgan Stanley: *

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Salary range for the position: $60,000 - $80,000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.

Job: *Other

Title: Client Onboarding Associate

Location: Maryland-Baltimore

Requisition ID: 3262225

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