Every great story has a new beginning, and yours starts here.

　　Welcome to Warner Bros. Discovery… the stuff dreams are made of.

　　Who We Are…

　　When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

　　From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

　　The Role:

　　Role will be amongst a technical support team who are spread across Europe and the US. The business functions supported by the team are used 24x7x365 across the world.

　　The Job:

　　To maintain, support and enhance the WBD Citrix environment which hosts corporate and broadcast/playout related apps accessed by WBD staff and third parties.

　　The daily major activities: % Time Spent on The Daily

　　Dealing with break/fix incidents as raised through internal support tools - 10%

　　Implementing and deploying gold image updates - 10%

　　Adding and updating applications hosted in the Citrix platform - 45%

　　Enhancing and upgrading the Citrix platform - 5%

　　As and when required joining incident, team, project and departmental meetings - 20%

　　Writing and updating documentation plus support plans - 10%

　　The essentials:

　　5+ years experience supporting Citrix Virtual Apps, Storefront, NetScaler, Windows Server

　　5+ years performing technical user support in a business environment

　　5+ years experience supporting Windows based applications

　　Basic understanding of networking, TCP/IP etc.

　　Able to converse in and write English

　　Nice to haves:

　　2+ years supporting Windows OS devices running on cloud, preferably AWS EC2

　　Familiarity with automation tools such as Chef

　　Scripting experience with Ruby and PowerShell

　　Familiar with database technology such as Oracle and SQL Server

　　Please be informed that we will consider applications only in English version. ​

　　We offer

　　Contract of employment

　　Hybrid work model ( 3 days from the office, 2 days from home)

　　Free access to player.pl and HBO Max

　　Benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program

　　Work-life balance initiatives: wellbeing platform, yoga, educational webinars, Employee Assistance Program, internal media initiatives

　　Training & development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts

　　CSR activities: volunteering, eco & social initiatives

　　Casual dress code

　　parking available for booking

　　#LI-Hybrid

　　How We Get Things Done…

　　This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

　　The Legal Bits…

　　Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

　　If you’re a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected].