Tax Transformation-Change Management - Manager

　　Description

　　The Tax Transformation Office serves Deloitte Tax, focused on transforming client service delivery inclusive of people, process, and technology in order for our Tax Professionals to deliver efficient, high value, quality service to our clients. Tax Transformation drives improvements across the full range of Tax market offerings. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.

　　Responsibilities

　　The role requires working knowledge of professional services and the end-to-end technology delivery life cycle. As a Tax Transformation Change Management - Manager, you will work across multiple tax market offerings collaborating with Tax subject matter specialists, technologists, and the Transformation team within the Tax Transformation Office. As a manager, you will work closely with the Change Lead, provide day to day management, and support development of Tax Transformation team members. Project related activities span across multiple Business Threads, including tax compliance delivery for Corporate, Investment Management, Operating Flow-Through, Individuals, Estates & Trusts, and Indirect Tax services, as well as cross-thread activities. Responsibilities include:

　　Stakeholder analysis and engagement

　　Leadership alignment

　　Development of change strategy

　　Assess change impacts and implications

　　Development and execution of the Change Action Plan

　　Managing Change Network

　　Managing Adoption Metrics

　　Developing and managing Communications Plan

　　Developing and distributing communications

　　Managing User Survey

　　Support Executive reporting

　　Assessing change readiness

　　Support of the design and delivery of training programs

　　The team

　　Deloitte Tax LLP's Tax Transformation Office is responsible for collaborating with business and technology stakeholders to define delivery standards and the standard processes to support the delivery of Tax services, as well as the related development and deployment of technology to enable service delivery. Members of Tax Transformation elevate Deloitte Tax Professionals, in order that they may provide higher value services to Deloitte clients, through identifying opportunities to streamline delivery, increase resource fungibility, improve ROI on technology investments, increase agility, and elevate the digital client experience. The Tax Transformation Office focuses on enhancing Deloitte Tax LLP's ability to deliver value-added and efficient Tax services to our clients. Tax Transformation consists of professionals with varying backgrounds ranging from Tax Professionals, Human Capital and Technology Consultants, and other IT professionals including Quality Assurance and Technology Support. The team consults and executes on a wide range of projects with a strong focus on process design and deployment and adoption, including stakeholder analysis, communications, learning and change management.

　　Qualifications

　　Required:

　　A bility to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week

　　Bachelor's degree in business or information technology related field

　　5+ years human capital and change management experience

　　Ability to travel up to 25%, on average, based on project work and phase of the delivery cycle

　　One of the following active accreditations obtained:

　　Licensed CPA in state of practice/primary office if eligible to sit for the CPA

　　If not CPA eligible:

　　Licensed Attorney

　　Enrolled Agent

　　Certifications:

　　Certified SAFe® Lean Portfolio Manager

　　Certified SAFe® Architect

　　Certified SAFe® Agile Software Engineer

　　Certified SAFe® Product Owner/Product Manager

　　Certified SAFe® Agilist

　　Certified SAFe® Advanced Scrum Master

　　Certified SAFe® Scrum Master

　　Certified SAFe® DevOps Practitioner

　　Certified SAFe® Practitioner

　　Microsoft Certified Solutions Developer (MCSD)

　　Microsoft Certified Solutions Expert (MCSE)

　　Professional Scrum Product Owner™ (PSCPO)-SCRUM.org

　　Project Management Professional (PMP)

　　Program Management Professional (PgMP)

　　Certified Scrum Product Owner (CSPO)

　　Professional Scrum Developer™ (PSD)

　　Certified Scrum Developer (CSD)

　　QAI Global Institute Certification

　　Open Group Certified Architect (Open CA)

　　Open Group Certified IT Specialist (Open CITS)

　　IASA's Certified IT Architect (CITA) (Level F or A)

　　AWS Certified Solutions Architect

　　Microsoft Azure

　　Microsoft MCSD Certification

　　MCSD: Web Applications

　　MCSD: SharePoint

　　MCSD: Application Lifecycle Management Solutions Developer

　　Certified Secure Software Lifecycle Professional (CSSLP) - (ISC)2

　　Oracle Certified Professional

　　Java: Java EE Enterprise Architect 5+, Java SE 5+ Programmer, Java EE 5+ Web Component Developer

　　ISTQB (International Software Testing Qualifications Board)

　　UX or UX Master Certification

　　Alteryx Designer- Advanced Certification

　　Certified Information Systems Security Professional (CISSP)

　　Certified Secure Software Lifecycle Professional (CSSLP)

　　ASQ- American Society for Quality - Software Quality Engineer

　　SEI - Software Engineering Institute Certification

　　Lifecycle Management and Advanced Functional Testing Certifications (HP)

　　Six Sigma (Green or Black Belt)

　　ITIL Certification

　　Other: Vendor certification for management of implementations (Oracle, SAP, Thomson Reuters, etc.) or relevant industry certification such as Microsoft Certified Solutions Developer (MCSD), AWS (Amazon Web Services or GCP (Google Cloud Platform)

　　Preferred:

　　Experience working within a professional services environment

　　Strong Project Management skills

　　Strong PowerPoint/Excel experience

　　Demonstrated ability to manage multiple priorities simultaneously while delivering outstanding quality and meeting established deadline

　　Data analysis

　　End-to-end technology project delivery

　　Stakeholder analysis and/or leadership alignment

　　Experience developing change management key messages and communications using multiple platforms, i.e. video, email, PowerPoint etc.

　　Experience applying Change frameworks

　　Adoption planning

　　Working knowledge of data management and metrics

　　Strong experience on deployment, adoption and driving change

　　Recruiting for this role ends on 3/1/2024

　　The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $ $108,430 - $246,870.

　　You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

　　taxtrans

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.