It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.

　　Position Overview

　　Ensures implementation of and adherence to strategies, policies, processes and methods for service operations activities (technically and/or commercially), for assigned organizational unit.

　　Implements defined superior policies and guidelines, and defines and ensures implementation of function specific processes, procedures, methods and/or tools.

　　Relocation may be offered for this role should it be necessary.

　　Essential Duties & Responsibilities:

　　Ensures the delivery of services on an operational level with respect to process adherence, service quality, and profitability.

　　Implements workforce development measures.

　　Acts a primary escalation contact to customers and resolves issues with external and internal stakeholders.

　　Supervises/conducts the negotiation of and adherence to Service Level Agreements.

　　Supports in developing service leads.

　　Ensures obeying regional laws and regulations.

　　Manages organization unit(s) assigned, and leads and/or coordinates dedicated management and staff.

　　Required Knowledge/ Skills, Education, and Experience

　　High school diploma or equivalent

　　Relevant work experience in some mechanical/electrical/hydraulic field.

　　Qualified applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States

　　#Mid-senior level

　　#Entrylevel

　　To learn more about Siemens Gamesa, check out these videos:

　　Empowering our people

　　https://www.siemensgamesa.com/sustainability/employees

　　How do you imagine the future?

　　https://youtu.be/12Sm678tjuY

　　Equal Employment Opportunity Statement Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) . Pay Transparency Non-Discrimination Provision Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) . California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html)

　　Employee Benefits

　　To learn more about our benefits, click here

　　Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits.

　　We are driven by people - from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework and our family-friendly practices bring to the new way of working.

　　With a worldwide installed capacity of 124 GW, Siemens Gamesa Renewable Energy has a presence in more than 100 countries and a team of 27,000 people worldwide. Its end-to-end value chain presence encompasses onshore and offshores wind turbines design, manufacturing, installation as well as cutting-edge service solutions. The global headquarters and legal domicile of the company is located in Zamudio, Spain. The company is listed on the Spanish Stock Exchange.

　　Siemens Gamesa Renewable Energy is a global organisation and it recognizes that its employees represent a large variety of cultures, ethnicities, beliefs and languages. This wealth of diversity is what makes Siemens Gamesa Renewable Energy more innovative, creative, sensitive and committed to society. Our diversity is what makes us who we are, and we are immensely proud of that. Siemens Gamesa Renewable Energy believes that we all have the right to be treated with dignity and respect in the workplace regardless of our race, nationality, ethnicity, religion, beliefs, sex, sexual orientation, gender, circumstances of pregnancy or parental leave, age, disability or marital status. We seek to promote respect for the law, equality and inclusion for our employees in order to ensure that there is no discrimination by reason of race, gender, marital status, ideology, political opinions, nationality, religion or any other personal, physical or social condition. Siemens Gamesa Renewable Energy offers a truly flexible and inspiring place to work, with a global presence and a commitment to providing a working environment in which every employee can develop their potential and maximize their contribution.