Join Cleveland Clinic Akron General where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

　　As a Medical Assistant at Akron General, you will be responsible for assisting in the delivery of top-quality patient care. A Medical Assistant in this role is familiar with obtaining vital signs, administering injections, assisting with splints, applying dressings, sterilizing instruments and equipment, performing phlebotomy duties, and keeping medical supplies stocked. You will also perform a variety of receptionist duties, such as verifying patient information and managing patients' medical records, which offers a unique learning opportunity that will expand your skillset.

　　The ideal future caregiver is someone who:

　　Has experience with rooming and authorizations.

　　Thrives in a team environment.

　　Demonstrates a strong work ethic.

　　Provides care with compassion, empathy, and patience.

　　Can critically think and problem solve for patients' best interests.

　　This is an excellent opportunity for someone who seeks to enhance their medical assisting skills through learning opportunities and professional development. This opportunity also offers tuition reimbursement after one year of employment.

　　At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

　　Prepares patients for examination and treatment. Assures completion of patient histories. Obtains vital signs.

　　Administers injections, assists with splints and applies dressings as directed.

　　Performs sterilization of instruments/equipment, if indicated, according to established policies.

　　Performs CLIA Waived tests as instructed and maintains quality controls on all CLIA tests performed in the office.

　　Performs phlebotomy duties as directed.

　　Orders and maintains supplies as needed.

　　Performs some or all of the following general receptionist duties when needed:

　　Verifies and updates patient information in the practice management system.

　　Collects co-pays and open balances, post charges and accurately enters these in the practice management system. Balance charges and payments and prepares deposit.

　　Answers telephone promptly and courteously; takes messages accurately and provides information as needed.

　　Assembles, updates, and ensures completion of the patient medical record.

　　Completes referrals and pre certifications as needed.

　　Processes requests for medical records made by patients, insurance companies and others in an appropriate manner.

　　Sorts mail, medical records and other correspondence as needed.

　　Completes mandatory training and education in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure.

　　Follows system and department policies and procedures with special attention to attendance and punctuality, confidentiality, mandatory education, dress code and display of ID badge.

　　Other duties as assigned

　　Education:

　　Graduate of an accredited program for Medical Assistants.Certifications:

　　Certification from the America Association of Medical Assistants preferred. Certification required within 90 days from date of hire.Complexity of Work:

　　Maintains competencies specific to patient population served.

　　Clear written and verbal communication skills.

　　Effective skills with multi-line telephone systems and computers.

　　Strong customer service orientation.

　　Ability to handle money in a safe manner.

　　Work Experience:

　　Prefer one year experience in a medical office setting.Physical Requirements:

　　Personal Protective Equipment:

　　Follows standard precautions using personal protective equipment as requiredSalaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

　　Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities