About Conduent:

　　Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

　　Job Description:

　　Job Track Description:

　　Performs tasks based on established procedures.

　　Uses data organizing and coordination skills to perform business support or technical work.

　　Requires vocational training, certifications, licensures, or equivalent experience.

　　General Profile

　　Has advanced and specialized expertise within a range of analytical or operational processes.

　　Completes assignments and facilitates the work of others.

　　May coordinate assignments beyond work area.

　　Proposes improvements to processes and methods.

　　Acts as a lead, coordinating the work of others, but is not a supervisor.

　　Works autonomously within established procedures.

　　Functional Knowledge

　　Has developed skills in a range of processes, procedures, and systems.

　　Acts as a technical expert in some areas.

　　Business Expertise

　　Understanding of how teams best integrate and work together to achieve company goals.Impact

　　Impacts a team, by example, through the quality service and information provided

　　Suggests work procedure and practice improvements to improve efficiency.

　　Leadership

　　Serves as a team lead.

　　May allocate work to team members.

　　Provides subject matter guidance to junior team members.

　　Problem Solving

　　Provides solutions to atypical problems with little or no precedent.Interpersonal Skills

　　Exchanges information and ideas effectively.Responsibility Statements

　　Provides advanced level support to attorneys over email and phone on Relativity and other review platforms.

　　Troubleshoots medium to complex level application, data issues, search, and production requests.

　　Performs any other first-level tasks assigned by the manager.

　　Escalates high risk, complex or problematic issues to the manager.

　　Achieves productivity and quality targets set on a quarterly basis.

　　Communicates effectively with counterparts and clients in different geographical locations.

　　Possesses knowledge of at least one of the following tools: Relativity, Viewpoint or Omnix.

　　Acquires knowledge of the e-discovery process.

　　Possesses some experience working as part of a team and is a good team player.

　　Logs accurate time entries on multiple time tracking tools.

　　Complies with all policies and standards.

　　Closing:

　　Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

　　People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent’s ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

　　At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.