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Career Transition Coordinator
Career Transition Coordinator-May 2024
Phoenix
May 3, 2026
ABOUT WOUNDED WARRIOR PROJECT
Wounded Warrior Project serves wounded warriors and their families through free programs and services.
501 - 1,000 employees
Social Good, Non-Profit
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About Career Transition Coordinator

  Great benefits. Competitive pay. We know these are some of the things people look for in a job.

  But if you're the kind of person who also cares about making an impact and serving our nation's wounded warriors and their families, then you're exactly the kind of person we're looking for. When you join Wounded Warrior Project, you're committing to making a difference. We make a commitment to you too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

  At Wounded Warrior Project we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

  A flexible hybrid work schedule (3 days in office, 2 days' work from home)Full medical, dental and vision coverage for both teammates AND family membersCompetitive pay and performance incentivesA fun, mission focused and collaborative team environment

  A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

  Wounded Warrior Project's (WWP) Career Transition Coordinator will contribute to the overall success of the Warriors to Work program by providing administrative, programmatic, and project management support. The Career Transition Coordinator will serve as the first point of contact for new alumni and employers registering with Warriors to Work, work closely with alumni to provide pertinent information to Career Transition Specialist, maintain placement and retention data, provide logistical support for Warriors to Work events and serve as an overall resource to a regional team.

  ESSENTIAL DUTIES & RESPONSIBILITIES:

  Provide effective and responsive customer service to alumni and employers as well as other internal and external partnersWork with warriors and family support members to educate them on Warriors to Work services and coordinate receipt of initial documentationPrioritize incoming calls and emails, vetting and responding to basic inquiries within a specified time frameManage incoming queue of new alumni and employer registrationsProvide administrative support for regional team, including but not limited to recording meeting minutes, supporting registration and execution of events and special projectsCompile weekly, monthly and quarterly KPI progress reportsMaintain records for employment outcomes per employer, industry, and other specified criteriaCoordinate with program leadership to update warrior-facing regional communications through WWP online engagementEnhance alumni awareness of Financial Wellness and enrollment into Warriors to Work through program collaborationOther related duties as assigned

  KNOWLEDGE, SKILLS, & ABILITIES:

  Self-starter; willing to take initiativeExcellent organizational and communication skillsExcellent verbal, written and keyboarding skillsAttention to detail and ability to work on multiple projects simultaneouslyA team player with exceptional interpersonal skills able to communicate with diverse personalities in a tactful, mature, and flexible mannerGood reasoning and sound judgmentResourceful, well organized, honest, reliable, dependable, efficient and consistentHigh level of proficiency in the use of data-base programs (Salesforce preferred), and Microsoft Office programs (Outlook, Word, Excel and PowerPoint)Strong data base management skills and administrative skills

  EDUCATION & EXPERIENCE REQUIREMENTS:

  High School Diploma/GED required. Bachelor's degree preferredOne (1) year customer service experience requiredOne (1) year recruiting and/or employment assistance experience preferredFamiliarity with military culture preferredSalesforce experience preferred

  CERTIFICATIONS & LICENSURE:

  NA

  OTHER REQUIREMENTS:

  If this position is designated as field, the field teammate must have high-speed internet connectivity for his or her remote work space, with download and upload speeds of at least three megabits per second (3 mbps).

  PHYSICAL REQUIREMENTS & ESTIMATED FREQUENCY:

  Walking: RarelySpeaking: IntermittentlyHearing: IntermittentlyVision: FrequentlySitting for extended periods: FrequentlyStanding for extended periods: RarelyExtended periods viewing computer screen: FrequentlyLifting/carrying up to 20 pounds various items: IntermittentlyLifting/carrying more than 20 pounds various items: RarelyPushing/Pulling: RarelyBending/Stooping: RarelyReaching/Grasping/Manual Dexterity: RarelyWriting: IntermittentlyClimbing: RarelyExposure to outdoor elements: RarelyTravel: Up to 25%

  We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, and Bereavement Leave.

  For Colorado Applicants: The estimated hiring range for this position is between $46,099 - $69,148 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

  *ca-ll

  #LI-HYBRID

  Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

  Please note:

  Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

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