General PurposeThe Care Navigator provides a partnership approach to healthcare andcommunity-based services, to support medical, social, developmental,behavioral, educational, and financial needs to optimize health and wellness.

　　To perform this job successfully, an individual must be able to perform eachessential duty satisfactorily. The requirements listed below arerepresentative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.

　　Essential Duties/ResponsibilitiesLevel IWorks closely as part of a clinical team following the treatment plan anddocumenting appropriately.Works closely within the client support services team to ensure the highestlevel of client care.Works with team members and supervisor to ensure management of cases isappropriate.Performs case/care coordination tasks as assigned in a timely manner.Completes clinical documentation and navigation of Electronic Health Record.Maintains professional demeanor and confidentiality when interacting withco-workers and clients.Serves as a source of general information regarding care/case management,Solvista, and community partners.Participates in required learning activities and attends staff meetings.Completes all trainings, including, but not limited to, Bridges out ofPoverty, Mental Health First Aid, and Motivational Interviewing.Maintains regular and predictable attendance of assigned work shifts.Effectively communicates with other team members.Fully understands client's rights and client responsibilities.Performs other duties as assigned.

　　Level IIMaintains all Level I requirements.Demonstrates operational knowledge of resources and support of clients.Demonstrates critical thinking skills and autonomy as it relates to clientcare.Exhibits effective time management skills and ability to multitask.Communicates case management perspective with diverse clinical team members.Provides constructive consultation and support to other team members regardingethical decision-making, healthy professional boundaries, and the level ofclient support needed.Successfully completes home or community visits with clients.Reviews documentation of team members and mentors as needed to build skilllevel.Participates in treatment plan development as required.Demonstrates full understanding of care coordination spreadsheets,deliverables, and documentation.Coordinates care with primary care providers and specialty clinics to meetmember needs specific to their disease condition and health care utilization.Facilitates bachelor's level support groups in conjunction with clinicaltreatment team and supervisor.Demonstrates competency in providing regular skills-based interventionsappropriate to case/care coordinator role supporting clinical treatment plan.Demonstrates a full understanding of multi system approach to care.Actively pursues additional education and certification in case/carecoordination field.Maintains positive community partner relationships.Consults with supervisor when appropriate.

　　Level IIICompletes and maintains all level I and level II requirements.Analyze complex, and sometimes contradictory information to effectivelysolve problems.Make appropriate and timely decisions that keep clients and the team movingforward.Gains the confidence of co-workers through honesty, integrity, andauthenticity.Actively learns through experimentation when tackling new problems using bothsuccesses and failures.Assists in the coordination of department goals and work assignments of othercase/care coordinators.Provides data-based input for budget, staffing and assignments in support ofdepartment leaders.Represents agency and is primary contact for at least one community partnermeeting identifying resources and supports for client service needs.Acts as primary liaison to a community group.Designs and participates in specialty program development and maintenance.Utilizes experience and education to design client intervention strategies.Acts as a mentor to Level I care navigators.Performs other duties as assigned.Supervisory Duties (if any)None

　　Job QualificationsKnowledge, Skills, and Ability:Level IPossesses personal qualities of integrity, credibility, and commitment toorganization's mission.Ability to comprehend and adhere to company and department practices,policies, procedures, rules, and regulations.Ability to operate phone, computer, and other office equipment.Proficient in Microsoft Office Suite of programs, specifically Word andOutlook.Ability to communicate professionally, speak, read, write,interpret, and follow instructions in... For full info follow applicationlink.

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