Description Robert Half is looking for someone who loves building solid customer relationships for a Customer Service Representative position. Are you looking for an excellent career opportunity? This Customer Service Representative position could be for you, if you are articulate and highly-skilled. This could be the Detroit, Michigan Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary engagement. This position is perfect for candidates looking to work in a dynamic, rapidly-changing call center.

　　Your responsibilities in this role

　　Retrieve and oversee the sending of written business communications

　　Contribute accurate, friendly customer service in a timely fashion

　　Handle incoming telephone calls

　　You will likely support business development and client referral goals by actively cross-selling and referring customers Requirements - Proficient with diversified computer software and systems

　　A consistently positive approach to your work that is rooted in a businesslike professionalism

　　Proficiency with Microsoft Office applications

　　2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

　　Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyAbility to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

　　Demonstrated experience performing extensive research to resolve complex customer inquiries

　　Strong customer service and office administrative skills

　　Strong problem-solving skills

　　Data entry experience desired

　　Sound written and verbal communication skills

　　We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .