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Business Support Specialist (Quality Control)
Business Support Specialist (Quality Control)-April 2024
Sanford
Apr 30, 2025
ABOUT PFIZER
Pfizer is a pharmaceuticals and biotechnology company.
10,000+ employees
Biotechnology, Manufacturing
VIEW COMPANY PROFILE >>
About Business Support Specialist (Quality Control)

  Why Patients Need You

  At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives.

  What You Will Achieve

  As a member of Pfizer's Quality Control Continuous Improvement program, you will define, design and implement continuous improvement programs to ensure programs are integrated vertically and horizontally across the organization. Your work will analyze improvement programs and potential results; establish and maintain performance metrics to measure program success; and provide support for program governance, project reviews, communications, training, certifications and rewards.

  As a Project Manager, your breadth of knowledge on internal or external business challenges will help us improve our products, processes and services. Your will guide us to lead projects by meeting objectives and preparing forecasts for resource requirements, and assuring projects get tracked and supported end to end. You will support forecasting analysis, support business planning, cost analysis, and support managing projects for QC.

  It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe.

  How You Will Achieve It

  Manage multiple projects/ongoing work activities of moderate complexity within the department typically involving cross-functional representativesDevelop and implement a Knowledge Management framework that supports end user requirements & ease of access to relevant information.Assist with the management of processes, integrating QC to projects with guidance from site and area/business leadership.Develop and implement projects and cross-functional teams to cultivate a continuous improvement mindset based on lean principles.Work closely with management and stakeholders to identify areas where projects can add value to transform the company's performance.Create, curate, organize and standardize the storage of processes, tools, training materials, templates and best practices that are current, relevant and consistent with the best practice expectations.Liaise with Quality & Compliance leadership to ensure that the knowledge management policies, procedures, practices and documentation meet regulatory expectations.Support development of a site or team Community of Practice for sharing Best Practices across workstreams; provide coordination and analytic support to maximize engagement and effectiveness.Provide support and guidance on business processes and projects, with a focus on production and business process improvement.Manage Lean and Six Sigma projects end to end viz opportunity assessment, project creation, project management, project coaching, reporting, implementation and control.Build and maintain a diverse and inclusive team culture and support Pfizer's Diversity, Equity and Inclusion objectives within the business unit.

  Qualifications

  Must-Have

  Applicant must have a High School Diploma (or Equivalent) with at least 10 years of relevant experience OR an associates degree with at least 8 years of experience OR a bachelors with at least 5 years of experience OR Masters Degree with more than 3 years of experience.Project Management Experience.Proven leadership and change management abilities.Ability to effectively coach and mentor colleagues.Strong oral and written communication skills.Experience with computerized system tools, databases, or spreadsheets.

  Nice-to-Have

  Effective team building skills and negotiation skills.Education or experience in one of following areas: chemistry, biology, physics, bioanalytics.Successful track record of business management.Project management and continuous improvement certifications (e.g. Agile, PMP, Black Belt Six Sigma, or similar).

  PHYSICAL/MENTAL REQUIREMENTS

  Long periods sitting/standing, ability to perform mathematical calculations and ability to perform complex data analysis.

  NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

  Work may involve support on off-business hours or weekends [when needed to support a project]. Support other tasks as assigned.

  Relocation support available.

  Work Location Assignment: On Premise

  Last Date to Apply to Job: November 7, 2023

  The annual base salary for this position ranges from $90,800.00 to $151,300.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

  Relocation assistance may be available based on business needs and/or eligibility.

  Sunshine Act

  Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

  EEO & Employment Eligibility

  Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

  Continuous Imprv and Proj Mgmt

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