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Business Process Analyst - IT / Supply Chain / Logisitics (m/f/d)
Business Process Analyst - IT / Supply Chain / Logisitics (m/f/d)-June 2024
Hinganghāt
Jun 1, 2025
ABOUT NOVARTIS
At Novartis, we’re reimagining medicine to improve people’s lives through innovative science and technology.
10,000+ employees
Biotechnology
VIEW COMPANY PROFILE >>
About Business Process Analyst - IT / Supply Chain / Logisitics (m/f/d)

  About the Role

  Location: Ljubljana #LI-Hybrid

  We are seeking an Business Process Analyst - IT / Supply Chain / Logisitics who will have responsibility to capture and scope DDIT demands from business and collaborate with other DDIT functions to ensure quality and compliant services are delivered to stakeholders.

  This role will work directly with the DDIT Supply Chain team and reports to the Director DD&IT Supply Chain.

  Key Responsibilities:

  • Lead initiatives to identify opportunities, gather requirements and work directly with customer teams to identify and develop business cases and ensure business sponsorship.

  • Partner with senior business stakeholders and DDIT Strategic Business Partners for demand analysis, solution proposal, evaluation, and funding estimates

  • Partner with other IT functions to ensure delivery of products according to the strategy. Ensure on time, within budget, compliant, secure, and quality delivery of portfolio for responsible function / service area.

  • Establish governance structure for projects and operations with the right stakeholder representation.

  • Reporting in DDIT Director Operations SC Logistics, partnering with peers, global business process owners and other SC key stakeholders in all aspects for IT solutions in scope of SC Logistics

  • Oversee and manage end-to-end SC application support services to operations.

  • Ensure that Business requirements and objectives in area of Supply Chain Logistics are enabled by global IT standard solutions.

  • Identify and manage risks in relation to DD&IT Services underpinning business processes.

  • Take accountability to ensure adherence to Security and Compliance policies and procedures within Service Delivery and Operations scope.

  • Leverage technology solutions and automation tools to enhance logistics processes and drive continuous improvement.

  • Ensure DD&IT investments and services for customer group are aligned with business requirements and DD&IT strategy.

  Video link:

  Diversity & Inclusion / EEO

  We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

  Role Requirements

  Essential Requirements:

  • University degree in business, computer science, information technology discipline or other equivalent degree

  • At least 5 years of experience in information technology and/or in a business environment, expert understanding of technology and methodologies as applied in the respective area.

  • Experience with ERP implementations in a large, multi-national environment with strong business process acumen, with focus on business processes enabled in ERP platforms

  • Experience in leading large-scale projects managing diverse group of stakeholders

  • Excellent understanding of supply chain processes mainly in the Logistics area (Distribution and Warehouse)

  • Ability to communicate effectively with stakeholders, senior management, manage issues, resolve conflicts, and mitigate risks.

  • Analytical, process-oriented with a keen interest to drive continuous improvements

  • Strong teamwork and interpersonal skills at team and management levels, with the ability to establish and maintain a high level of trust and confidence

  • Excellent knowledge of English language (written and spoken)

  We offer permanent employment, with 6 months of probation period.

  You are kindly invited to submit your application in English language, including CV.

  Why Novartis?

  Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn morehere: https://www.novartis.com/about/strategy/people-and-culture

  You'll receive:

  Competitive salary, Annual bonus, Flexible working schedule, tailored to your needs, possibility to work from home, Pension scheme, Employee Recognition Scheme, Expanded program for the promotion of health in the field of physical, mental and social well-being (Energized for Life), Unlimited learning and development opportunities.

  Commitment to Diversity and Inclusion:

  Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

  Join our Novartis Network:

  If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

  Division

  Operations

  Business Unit

  DATA, DIGITAL & IT

  Location

  Slovenia

  Site

  Ljubljana

  Company / Legal Entity

  NVS Farmacevtska Proi. doo

  Alternative Location 1

  India

  Functional Area

  Technology Transformation

  Job Type

  Full Time

  Employment Type

  Regular

  Shift Work

  No

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