The Business Development/Account Manager is responsible for executing sales strategy and structured sales processes. The Business Development /Account Manager is responsible for planning, and implementing all sales activities in their territory in order to achieve strategic objectives and sales metrics.

　　Essential Functions

　　Business Development:

　　• Prospect territory for new customers.

　　• Gather competitive product information.

　　• Develop new customers or new opportunities with existing customers.

　　• Prepare action plans and schedules to identify target accounts.

　　• Maintain and grow the current customer base.

　　• Call on and service customers.

　　• Qualify potential new customers as to creditworthiness.

　　• Develop and close new profitable sales opportunities.

　　Account Management:

　　• Responsible for execution of specific assigned contracts.

　　• Interact with Operations, Purchasing, technical, and other sales roles to execute contract requirements.

　　• Prepare a variety of status reports, including activity, closings, and adherence to goals as well as technical reports.

　　• Provide technical support to customers.

　　• Provide technical information on new products and industry specification changes.

　　• Advise on the correct use of products.

　　• Provide inside sales and technical support for house accounts.

　　• Develop and maintain sales materials and product knowledge.

　　• Maintain an updated understanding of industry-specific equipment and lubricant applications.

　　Strategy and Planning:

　　• Develop a sales strategy to achieve organizational sales goals and revenues.

　　• Adhere to performance measures that support the company's strategic direction.

　　• Liaise with other company functions to ensure achievement of sales objectives.

　　• Assist in forecasting annual, quarterly, and monthly sales revenue.

　　• Establish and adjust selling prices by monitoring costs, competition, and supply and demand.

　　• Develop pricing schedules and rates.

　　• Formulate sales policies and procedures.

　　• Conduct market research and competitor and customer analysis.

　　• Analyze data to identify sales opportunities.

　　• Cultivate effective business relationships with executive decision-makers in key accounts.

　　• Determine annual unit and gross-profit plans by implementing marketing strategies and analyzing trends and results.

　　• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.

　　• Implement sales programs and initiatives by developing field sales action plans.

　　• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.

　　• Investigate lost sales and customer accounts.

　　• Additional tasks as assigned.

　　Education and Experience

　　• 7+ years of progressive experience in business development, account management, sales and/or technical sales.

　　• Bachelor of Science degree in management, marketing, business administration, or relevant technical degree.

　　• Preference will be given to candidates with an MBA or Masters level degree in marketing, management, or other relevant technical field.

　　• Experience in all aspects of planning and implementing sales strategy.

　　• Experience in customer relationship management.

　　Continuous Education

　　? Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.

　　? Seek education and research to stay relevant to the latest industry trends, management practices, and technical information.

　　? Attend trade meetings and industry conventions.

　　Key Knowledge, Skills & Abilities

　　• Working understanding and experience in using Microsoft: Excel, PowerPoint, and Word programs.

　　• Familiarity with and ability to learn business management software (SAP, Chempax, etc.).

　　• Information management – run reports, analyze data, and manage various types of information in various formats.

　　Physical Demands and Work Environment

　　• Occasionally required to climb, balance, bend, stoop, kneel, or crawl.

　　• Frequently required to stand, walk, sit, utilize hand and finger dexterity, talk, or hear.

　　• Occasionally works near moving mechanical parts.

　　• While performing the duties of this job, the noise level in the work environment is usually quiet; and moderate.

　　• The employee must occasionally lift and/or move up to 10 pounds.

　　• Specific vision abilities required by this job include close vision; color vision; depth perception and the ability to adjust focus.

　　#M1

　　The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

　　Company is an EEO employer; EOE/M/F/Disability

　　System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

　　System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.