Position Overview

　　The Business Analyst role will be a critical player in the Global Operations team for the Price Optimization division. Under the direction of the SVP, Global Operations for the division, this role will be responsible for engaging with operations teams, product managers, and project leads on significant projects such as deep dive workflow mapping and operational efficiency projects to manage the capacity for on-shore and off-shore teams.

　　This role will manage the details and document the actions for bodies of work aligned with the Global Operations team, driving the operational metrics and identifying issues or gaps along the way. It is expected that this role will contribute to creating valued business outcomes by preparing data and information for Zelis’ key stakeholders for best decision making.

　　Key Responsibilities

　　Manage operational efficiency and workflow projects under the direction of the SVP, Global Operations, with a focus on quantifying benefits, documenting actions and follow ups to drive progress.

　　Lead discussions as needed to facilitate project planning.

　　Assist in the development and monitoring of project metrics and adoption of operational best practices.

　　Engage proactively with stakeholders to prioritize and shape the work required for project success.

　　Responsible to learn the products in the division and the basic technology automation concepts in order to effectively provide recommendations on productivity measurements.

　　Partner to the business leaders in the building and understanding of operational workflows, review, revise, and maintain tracking documents and dashboards.

　　Required Qualifications

　　BA/BS or equivalent years of work experience

　　3+ years of experience in corporate planning, PMO, analytics, operations, or finance

　　Project management experience

　　Preferred Qualifications

　　MBA

　　Previous healthcare experience

　　Excellent follow-up and detail oriented

　　Strong communication skills

　　Demonstrated PPT experience with strong writing, production, and technical editing skills (i.e. Visio)

　　Dashboard visualization, PowerBI experience

　　Strong analytical skills, including MS Excel, and ability to operate in a fast-paced environment with evolving project requirements and priorities

　　Six Sigma / Lean Ops training or experience a plus

　　Experience in leading meetings, and/or presenting project or technical information in a live setting, such as classroom training, presentations, or video conference

　　#LI-RZ1

　　As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

　　Commitment to Diversity, Equity, Inclusion, and Belonging At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

　　Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

　　We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

　　Accessibility Support

　　We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected]

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　　As the leading healthcare payments company, we price, pay and explain care for payers, providers, and healthcare consumers. Zelis was founded on a belief there is a better way to determine the cost of a healthcare claim, manage payment-related data, and make the payment because more affordable and transparent care is good for all of us. We partner with over 700 payers, 1.5 million providers, and millions of members -- enabling the healthcare industry to pay for care, with care.Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.