Business Analyst

　　Fully Remote

　　Job Type

　　Full-time

　　Description

　　PingWind is seeking a Business Analyst to support our Veterans Benefits Administration (VBA) Solutions Delivery Center of Excellence (COE) contract work. The overall work will provide Human Centered Design, Configuration, Development, Integration support for VBA including project management, requirements elaboration, and design for the configuration, development, testing, and deployment for SaaS and PaaS solutions in support of VBA (e.g., Salesforce, ServiceNow, Pega, Microsoft Power Platform).

　　Responsibilities

　　Conduct user research and stakeholder engagement to understand and capture business needs using process workflow mapping, user stories

　　Conduct thorough analysis of current business processes and identify areas for improvement and automation

　　Create a product backlog of well-defined user stories with acceptance criteria

　　Manage product backlog to focus capacity on highest priority epics and user stories

　　Be a part of a multidisciplinary team to prioritize the work from concept to delivery

　　Support Scrum / Agile ceremonies helping drive team progress.

　　Ensure that products create value and meet business needs with evidence-based decisions and attention to detail

　　Understand opportunities and constraints across the business, technical architecture, and end-user needs

　　Support change management and product rollout including user acceptance testing, development of training materials, and product documentation

　　Partner with the project leadership to proactively communicate status, priorities, risks, and mitigation strategies for product delivery

　　Requirements

　　3+ years experience as an IT Business Analyst

　　Experience in software development using Agile/scrum frameworks

　　Excellent analytical and critical thinking skills

　　Excellent written and oral communication skills

　　Preferred Qualifications

　　Experience working with the federal government (VA experience preferred).

　　PaaS and SaaS product experience, Salesforce preferred

　　Experience using Jira

　　About PingWind

　　PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Washington DC and Northern Virginia. www.PingWind.com

　　Our benefits include:

　　Paid Federal Holidays

　　Robust Health & Dental Insurance Options

　　401k with matching

　　Paid vacation and sick leave

　　Continuing education assistance

　　Short Term / Long Term Disability & Life Insurance

　　Employee Assistance Program through Sun Life Financial EAP Guidance Resources

　　Veterans are encouraged to apply

　　PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.