Job Summary

　　This position is responsible for managing the day-to-day operations of the assigned buildings and providing support for all area related events. This includes instructing and working with all employees while performing all building-operation functions and all event setups that are scheduled in the buildings. This position is responsible for the training of employees on proper safety protocols and use of equipment and chemicals established for the needs of the area. Responsibilities include recruiting, hiring, training, mentoring, accountability, safety, cleanliness, customer service and following directions from upper management, and other reasonable responsibilities that may be assigned.

　　*This position is specifically for an evening Athletics and Special Events Building Operations Manager for the Marriott Center and Lavell Edwards Stadium. The shift is 1:30pm-10:00pm Monday-Friday, plus many events. This job will consist of many event set ups and take downs. *

　　Essential Functions

　　1.     Operations and Building Operation Standards

　　a.     Provide leadership, training, and job oversight to all employees.

　　b.     Manage the cleanliness of assigned buildings by working with ¾-time, part-time employees, and student employees.

　　c.      Mentor, teach, train, motivate, counsel, and hold accountable ¾-time and part-time employees.  Provide guidance and training on chemical and equipment use through proper cleaning techniques.

　　d.     Ensure that events scheduled in the buildings have proper set-ups, clean ups, take-downs, and communication.

　　e.     Provide and ensure all communication between employees and patrons is accurate and in a timely manner.

　　f.      Verify that each building has proper inventory levels of chemicals and supplies.  Ensure equipment is well maintained.

　　g.     Responsible to work within assigned labor budget of $300,000+.

　　h.     Accountable for building keys, openings/lockups, and reporting of security/safety issues.

　　i.       Responsible for caring and maintaining $100,000+ of equipment/supplies and ensuring it remains in good working order.

　　j.       Ensure that building walkways and entries are cleared of snow/ice and that all exterior/grounds related issues are communicated.

　　k.      Work with employees and building occupants to follow BYU¿s sustainability program.

　　l.       Lead a team of 10-150 student employees.

　　m.    Manage the operations of 100,000-750,000sq.ft. of building space.

　　2.     Administration, Communication, and Customer Relations

　　a.     Perform daily cleanliness inspections of buildings.

　　b.     Determine needs and submit work orders for the buildings such as painting, electrical, heating, air conditioning, plumbing etc. and follow up to ensure that issues are addressed in a timely manner.

　　c.      Keep in contact with patrons of the buildings to determine customer satisfaction and take care of any concerns.

　　d.     Make assignments to part-time employees as needed to address any issues that arise.

　　e.     Identify and report any safety needs the staff is unable to correct with staff resources.

　　f.      On-call 24/7 and occasionally work outside of the normal scheduled shift.

　　3.     Leadership Support

　　a.     Provide opportunities for the professional development of students and non-student employees.

　　b.     Guide the development of student and non-student employees by working alongside them to teach, train, and mentor.

　　c.      Communicate, encourage, and hold accountable all student and non-student employees regarding their job responsibilities.

　　d.     Ensure that BYU dress and grooming standards are being practiced.

　　e.     Provide administrative support by maintaining complete and accurate records as assigned.

　　f.      Responsible for the scheduling of student and non-student employees.

　　g.     Conduct employee evaluations and raise reviews.

　　h.     Resp nsible to support department recruiting initiatives for attracting and hiring student employees for your building.

　　i.       Show respect and courtesy, under all circumstances.  Create an atmosphere of belonging for all.

　　j.       This is not an office job.  It is expected that almost all of your time will be walking the building, working with/along-side student employees, training, communicating, etc.

　　k.      Ensure that you are always professional in your communications and action.

　　4.     Seek Personal and Professional Development

　　a.     Attend seminars, workshops and conferences when appropriate to improve job and leadership skills.

　　b.     Engage in personal study of administrative and skill development materials.

　　c.      Become trained on requirements under the direction of assigned leader, provided through HR

　　d.     Participate in training related to required job skills

　　e.     Perform other job-related duties as assigned

　　Education/Experience

　　* Minimum education/experience required:* 

　　One year of professional experience in building operations or a similar industry.

　　     Preferred:

　　Bachelor's degree

　　3 years Building Operations experience1 year supervisory experience

　　     Preferred skills, abilities, knowledge, licenses, certifications:

　　a.     Must have a thorough knowledge of Building Operations equipment and its use and application to specific cleaning needs.

　　b.     Must be competent and knowledgeable in all aspects of cleaning and must be able to teach and train part-time employees in all facets of their jobs such as:

　　                             i.        Developing good work habits, public relations and Building Operations services.

　　                             ii.        Knowledge of various methods of carpet and floor care including wood, terrazzo, tile, concrete, different carpet types and stain removal.

　　                            iii.        Specific chemical use and hazards for proper cleaning applications.

　　                            iv.        Key authorization, lockbox use and responsibility.

　　                            v.        Alarms; emergency procedures and building evaluations.

　　                            vi.        Work inspections, dependability, thoroughness, etc.

　　                           vii.        Public safety.

　　                          viii.        Restroom sanitation.

　　                            ix.        Church, academic, social and athletic set-up and removal of equipment and furniture.

　　                            x.        Trash removal, dusting, snow removal, glass cleaning, and other routine Building Operations duties.

　　                            xi.        Security ¿ lock up.

　　c.      Knowledgeable in basics of computer skills and necessary paperwork such as timecards, logbooks, inventories, supply orders, Supervisor Incident reports, hazcom training sheet and inspections.

　　Employee Class: Staff (Full-Time)

　　Work Location: Provo Campus

　　Environment: Frequent exposure to unfavorable conditions such as all-weather, or working in cramped, very dirty, or unpleasant quarters

　　Physical Exam Required: Y

　　Physical Exam Details: Noise from leaf blower 

　　Work outside in winter shoveling snow 

　　Work in wet conditions cleaning restrooms 

　　Vacuuming, running floor machines, buffers 

　　Genie lift 

　　Exposure to cleaning chemicals 

　　Lifting tables, chairs, riser stairs 

　　Climbing ladders for cleaning, changing light bulbs, etc. 

　　Moving offices and other furniture for cleaning purposes 

　　High and low work- stretching. 

　　Reaching, pushing, pulling etc. 

　　Stripping, waxing, mopping, carpet cleaning and other physical activities associated with cleaning

　　Desired Start Date: As soon as possible

　　Job Close Date: 10/9/23

　　Pay Level: 49

　　Approximate Starting Salary: $44,500 - $58,000