Job Family: Customer Services

　　Req ID: 404003

　　Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? * *  

　　Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.  

　　Our Service Specialists conduct preventive maintenance, repair, installation, commissioning, and general servicing of HVAC and Building Automation Systems, including detailed troubleshooting, in large commercial buildings such as hospitals, universities, and industrial facilities. Why is this so important?  Our Service Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment.   

　　Curious to see what a Service Specialist does on a day-to-day basis? CLICK HERE: SPECIALIST VIDEO (https://youtu.be/W6JV9XYtOKA)  

　　As a Service Specialist, you will:   

　　Diagnose and repair electronic control system malfunctions

　　Provide sketches of field changes and discrepancies for engineering corrections and drawings, as well as interact with Service Manager, Service Project Manager, and subcontractors on projects to coordinate activities and report any problems or changes

　　Meet regularly with customers to become familiar with operating problems; keep customers informed on the nature of service provided, outstanding issues, and recommend system enhancements, upgrades, and or repairs

　　Provide training to customers on electronic control systems operations; deliver manuals and documentation to the customer for training needs

　　Compile job documentation, such as certificates of completion, customer training forms, training certificates, and punch lists

　　You will make an impact with these qualifications:  

　　Basic Qualifications:  

　　1+ years of experience installing and/or servicing electronic control and/or HVAC equipment

　　Ability to work in a variety of circumstances, including climbing ladders, scaffolds, and high-lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions

　　Must be able to use hand tools, laptop, email, smartphone, and tablet as well as able to carry and move equipment and tools weighing up to 75 pounds unassisted

　　Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

　　Must be 18 years of age and possess a valid driver's license with limited violations

　　Preferred Qualifications:

　　High school diploma or Associate degree in electronics (or related field)

　　Experience in writing computer programs and software applications related to the HVAC industry

　　Knowledge of a variety of electronic or digital control systems, and ability to test and write modifications to system software

　　Experience in the integration of low-voltage building sub-systems using various industry protocols, such as BACNet, N2, Modbus, etc.

　　You’ll benefit *from: *  

　　Our variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html  

　　The pay range for this position is $52,290 - $89,640. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.  

　　Ready to create your own journey?  Join us today and help create a better #TomorrowWithUs! 

　　About Siemens:  

　　We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.  

　　*Our Commitment to Diversity, Equity, and Inclusion: *  

　　We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.  Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) . 

　　Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.  

　　Equal Employment Opportunity Statement

　　Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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