Discover the Difference You Can Make at European Service at Home, Inc.

　　PURPOSE: 

　　To be responsible for supervising and managing a European Service at Home Chicago branch. Will oversee reporting, hiring, and training of staff, and growing branch revenue. Duties include managing and supervising the branch In-Home Care Services and HCA Supervisors;  assisting the Home Services Administrator with the overall planning, directing, coordinating, and handling of the branch.  Serves as a resource for technical questions, applications, and problem-solving regarding the Community Care Program, and provides excellent customer service.

　　BENEFITS:

　　Work in a striving environment focusing on project work that has a direct impact on the well-being of our (your) vulnerable clients

　　Working in a friendly team environment with a collective diversity program

　　Job training and certification provided

　　Medical, dental, and vision insurance

　　Free life insurance

　　Vacation & paid time off

　　Sick days

　　Paid holidays

　　Bereavement leave

　　Pay rate: $35-40 depending on the experience

　　ESSENTIAL FUNCTIONS:

　　Serves as a resource for technical questions, applications, and, problem-solving

　　Prepares monthly statements and analysis for the branch and manages and supervises the department's HCA Supervisors; responsible for day-to-day supervision and leadership.

　　Maintains and oversees all Community Care Program and Illinois Department of Public Health procedures and processes.

　　Manages and supervises the participants’ needs according to the plan of care of the participant and has the direct responsibility for working as a backup in each position supervised.

　　Oversees and manages the case notes, care plans, schedules, authorizations, etc. for all participants, as well as the work refusal forms, FMLA, insurance applications, etc. for the branch employees

　　Has the direct responsibility for working as a backup in each position supervised 

　　Maintains professional, friendly, courteous, caring relationship and atmosphere with all staff members

　　Works in a team to assure the accomplishment of the company's goals

　　QUALIFICATIONS:

　　Excellent communication skills in English

　　Bilingual in any language is a plus

　　Ability to Delegate

　　A high school diploma or general education diploma

　　Reliable transportation and willingness to substitute caregiver

　　Some office experience

　　Computer skills

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