Death is a meaningful experience.

　　Living the best life in our final moments requires caregivers who want to address fear and change the conversation to what is sacred.

　　Stewarding the end of life journey well requires an unwavering clinical skill set balanced by the art of compassion.

　　We believe compassion should not be a transaction. So we ask ourselves every day how do we do more . . . as caregivers, as a team, and as an organization.

　　We believe no one should die alone. So we put patients before profit to ensure a member of our team can be at the bedside.

　　Crossroads exists because the model of healthcare today is full of ultimatums rather than choices. Look, we understand this business is difficult, it's part of what drives us to stand up and find new ways to satisfy the heart of what drives our teams to do more.

　　If you've read this ad and it resonates with you in any way, then we want to speak with you!

　　Job Duties

　　Obtain referrals and pre-authorizations as required for procedures

　　Check eligibility and benefit verification

　　Review patient bills for accuracy and completeness and obtain any missing information

　　Prepare, review, and transmit claims using billing software, including electronic and paper claim processing

　　Knowledge of insurance guidelines, including HMO/PPO, Medicare, and state Medicaid

　　Follow up on unpaid claims within standard billing cycle timeframe

　　Check each insurance payment for accuracy and compliance with contract discount

　　Call insurance companies regarding any discrepancy in payments if necessary

　　Identify and bill secondary or tertiary insurances

　　All accounts are to be reviewed for insurance or patient follow-up

　　Research and appeal denied claims

　　Answer all patient or insurance telephone inquiries pertaining to assigned accounts.

　　Set up patient payment plans and work collection accounts

　　Update billing software with rate changes

　　Education and Experience Required

　　High school diploma

　　Knowledge of business and accounting processes usually obtained from an associate's degree, with a degree in Business Administration, Accounting, or Health Care Administration preferred

　　Minimum of 1 to 3 years of experience in a medical office setting

　　Knowledge of HMO/PPO, Medicare, Medicaid, and other payer requirements and systems.

　　Knowledge of accounting and bookkeeping procedures

　　Knowledge of medical terminology likely to be encountered in medical claims

　　Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds

　　Problem-solving skills to research and resolve discrepancies, denials, appeals, collections

　　Shift: 

　　Monday to Friday 8:30 AM to 5:00 PMPowered by JazzHR