bilingual tier 1 support (part time).

　　atlanta , georgia (remote)

　　posted january 9, 2024

　　job details

　　summary

　　$19 - $19.01 per hour

　　temp to perm

　　high school

　　category office and administrative support occupations

　　referenceAB_4441378

　　job details

　　Work From Home!! A customer service representative supports customers by providing helpful information answering questions and responding to complaints. Respond promptly and professionally to incoming telephone calls chats and ticketsRespond promptly and professionally to incoming telephone calls chats and tickets. Must be Spanish bilingual Must pass assessments!!!

　　salary: $19 - $19.01 per hour

　　shift: First

　　work hours: 8 AM - 1 AM

　　education: High School

　　Responsibilities

　　A customer service representative supports customers by providing helpful information answering questions and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products services and features. Primary Responsibilities: ? Respond promptly and professionally to incoming telephone calls chats and tickets ? Assist with order problems exchanges edits and tracking. Develop a knowledge of products services etc and effectively convey this information to customers ? Understand and resolve compliance issues in accordance with policies and procedures ? Be an active team member and support overall teamwork and morale ? Adhere to all established procedures policies and safety rules ? Maintain established performance levels Qualifications: ? Completed Secondary Education ? Experience working in the insurance industry and customer service related work ?

　　The essential functions of this role include:

　　working weekendsSkills

　　Call Center Support (2 years of experience is preferred)

　　Basic Computer Skills

　　Basic Software Skills

　　Typing Skills

　　Active Listening

　　Interpersonal Sensitivity

　　Spanish (3 years of experience is required)

　　Qualifications

　　Years of experience: 2 years

　　Experience level: Experienced

　　Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

　　Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

　　At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

　　Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

　　Applications accepted on ongoing basis until filled.

　　get in touch

　　we are here to help you with your questions.

　　IK

　　isfarel kenner

　　+1 404 515 1385 (tel:+1 404 515 1385)

　　[email protected]