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Bank Operations Processor - Retail Lockbox
Bank Operations Processor - Retail Lockbox-March 2024
Memphis
Mar 28, 2026
About Bank Operations Processor - Retail Lockbox

  Description

  As a Lockbox Ops Processor, you will operate a variety of equipment such as the NCR iTrans and Opex Falcon +. Through the utilization of this equipment you will, presort, open, and extract incoming check remittance payments as well as perform routine maintenance and cleaning of the equipment. After opening and sorting the mail, you will prepare the work to be distributed for processing. You may also be involved in other aspects of the processing to include, data entry. Working in this high speed environment, you will need to meet production and quality standards, so accuracy and attention to detail are imperative.

  Key Responsibilities Include

  Operating Imaging/Extraction Equipment (OPEX Falcon +)

  Preparing batches of work by extracting checks and remittances from envelopes

  Inputting data into the system while following standard operating procedures and customer specific instructions for processing

  Verifying negotiability of checks through customer specific instructions for processing

  Balancing/reconciling electronic and paper documentation

  Demonstrating proficiency in all complexities, processing modes and department equipment

  Maintaining site productivity and quality standards

  Contributing to meeting team goals in addition to individual responsibilities

  Ensuring that all customer and bank guidelines are followed as related to operations, internal audit and security, and general practices

  Remittance Processing or banking operations experience preferred

  Ability to analyze and comprehend client’s standard operating procedures and instructions

  Intermediate computer skills.

  Intermediate Qwerty keyboard usage and basic 10-key data entry

  Production environment focus around meeting deadlines and quotas

  Qualifications Include

  Attention to detail with accuracy and good eye-hand coordination

  Ability to lift up to 15-20 pounds

  8,000 KPH

  45 WPH

  Must be able to work overtime as required

  Ability to sit and stand for long periods of time

  Flexibility and willingness to learn and be utilized in all areas of operation

  Open minded with a positive attitude

  Work Hours:

  Monday – Friday 7:00am to 3:30pm (or until work is completed)

  Overtime is required when needed

  Benefit Highlights

  Medical with wellness incentives, dental, and vision

  HSA with company match

  Maternity and parental leave

  Tuition reimbursement

  Mentor program

  401(k) with 6% match

  More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

  About Us

  First Horizon Corp. (NYSE: FHN), with $89.1 billion in assets as of December 31, 2021, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

  Follow Us

  Facebook -- facebook.com/FirstHorizonBank

  Twitter -- twitter.com/FirstHorizonBnk

  LinkedIn -- linkedin.com/company/first-horizon-bank

  Instagram -- instagram.com/first_horizon

  YouTube -- youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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