Overview

　　ABM is HIRING IMMEDIATELY for Baggage Agents.

　　Pay: $20.72 Hourly Rate

　　The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

　　Benefit Information:

　　ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | (Programa de Beneficios de ABM) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-Spanish-11.6.23.pdf) Flight benefits for eligible positions .

　　Why work for ABM?

　　ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban, and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

　　Position Summary Details

　　The Baggage Agent provides support to the Baggage Service Office, assisting the airline ticket counter staff with the loading of passenger luggage onto the conveyer belt and spacing out luggage to prevent luggage jams on the conveyor belt and assisting Customers with delayed, damaged or pilfered baggage.

　　Essential Functions

　　Ability to be empathetic, mindful and helpful to customers who have been separated from the belongings

　　Resourceful when dealing with mishandled baggage by tracing and reuniting customers with their belongings

　　Responsibilities

　　Ability to read IATA tickets to determine flight departure times and connecting carriers

　　Screens all interline passengers prior to placing bags on the interline return belts

　　Ensures baggage tagging is correct

　　Direct and assist passengers with mischecked or short-checked bags

　　Handles misplaced/lost baggage claims and provides reports to Carriers

　　Evaluates customer’s need concerning airline locations

　　Is able to meet the Station’s attendance standards

　　Other duties as assigned

　　Qualifications

　　Must be 18 years of age or older.

　　Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.

　　Preferred Qualifications:

　　Customer Service Experience

　　Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.

　　REQNUMBER: 76701

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.