*Automotive Technician*Entry- Level Job Description

Customer Service**

Greet every customer within 10 feet of you - smile and say hello or thank youoIf possible, answer the phone when no front staff are available to answer in the first 4 rings - give appropriate greeting, take name and number for call backWork hard to make every customer experience a good one in whatever way you canoFollow center dress code and appearance standards at all timesInspections

Perform full courtesy inspection according to Meineke inspection procedure on every vehicle that comes into the center.Use Meineke inspection form to document all findingsBe able to perform complete inspection in 10-15 minutesReview inspection findings with service advisor or manager after every inspection; verify that he or she understands any findings and recommended workDocumentation

Fully document all recommended repairs and maintenance items on inspection formoDocument all OBDII codes, TSB numbers, recall numbers, and other alerts on inspection form/work orderSign all inspection forms and work orders once work is completedRepairs

Check all parts with service writer as they arrive to verify correct parts and quantityoDo quality work; fix it right the first timeComplete repairs in a timely mannerBe truthful about your abilities at all times; ask for help when you need itoTest drive all repairs as needed; verify work is done correctlyMaintain cleanliness of vehicles, inside and out - follow Meineke procedures for Do Quality WorkRe-check any comebacks; ensure issues are resolved (no diagnostic charge is guaranteed for previously paid repairs).Maintain at least 75% efficiency rateCenter Upkeep

Clean your workspace and any mess youve madeMaintain your own toolbox; keep it secure and organizedAssist with shop maintenance, stocking and cleaning as assignedAssist with regular equipment maintenance and upkeep as assignedTraining and Certification

Maintain any ASE certifications

Keep up continuing education to ensure you are qualified to work on all makes and models of vehicles, all new technologies

Maintain state certification for emissions/inspections as appropriate

Pursue additional