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Associate Dispatcher (System Operator)
Associate Dispatcher (System Operator)-March 2024
St. Petersburg
Mar 28, 2026
About Associate Dispatcher (System Operator)

  More than a career - a chance to make a difference in people's lives.

  Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

  Job Summary

  The Associate Dispatcher (System Operator) is a training position for becoming a Dispatcher (System Operator) in the Duke Energy Florida Energy Control Center. The job responsibility of the Associate Dispatcher is to complete Duke Energy's Dispatcher Qualification Program during the initial 12 -15 months of their employment. The goal of the program is to develop proficiency in all System Operator functions through the use of various training methods including the classroom, on-the-job training, field experience, and power system simulation.

  Responsibilities

  The Associate Dispatcher (System Operator) is a training position for becoming a Dispatcher in the Duke Energy Florida Energy Control Center. The Transmission classification will be responsible for all transmission desk functions.

  The job responsibility of the Associate Dispatcher (System Operator) is to complete Duke Energy's Dispatcher Qualification. The goal of the program is to develop proficiency in all Dispatcher functions through the use of various training methods including the classroom, on-the-job training, field experience, and power system simulation. The Associate Dispatcher (System Operator) functions includes operating and maintaining the high voltage transmission system in a safe, reliable, and economic manner; coordinating and directing high voltage transmission system switching activities for normal maintenance and power restoration; optimizing resources to regulate system voltage; continually analyzing the high voltage electric system to determine harmful contingencies; forming contingency plans to mitigate consequences and implementing contingency plans should the event occur. Controlling and monitoring a power system is a 24-hour operation and therefore requires Associate Dispatchers to work 12-hour rotating shifts.

  The Associate Dispatcher is a training position for becoming a Dispatcher in the Duke Energy Florida Energy Control Center under two classifications ("Balancing Authority" and "Transmission"). The job responsibility of the Associate Dispatcher is to complete Duke Energy's Dispatcher Qualification Program. The goal of the program is to develop proficiency in all Dispatcher functions through the use of various training methods including the classroom, on-the-job training, field experience, and power system simulation:

  The Balancing Authority classification will include both the Generation and Interchange desk functions. An Associate Dispatcher – Balancing Authority must optimize all generation resources. Generating units must be controlled so that production costs are minimized. This optimization will include the purchase of supplemental energy to offset more expensive resources, or the sale of excess generation when resources are not fully utilized. The Associate Dispatcher must evaluate and manage requests for use of Duke Energy's transmission system to ensure comparable treatment required by federal law for all transmission customers. In addition, the Associate Dispatcher calculates and posts remaining transmission capability that is for sale, and coordinates energy transactions with other electric utilities.

  The Transmission classification will be responsible for all transmission desk functions. The Associate Dispatcher – Transmission functions includes operating and maintaining the high voltage transmission system in a safe, reliable, and economic manner; coordinating and directing high voltage transmission system switching activities for normal maintenance and power restoration; optimizing resources to regulate system voltage; continually analyzing the high voltage electric system to determine harmful contingencies; forming contingency plans to mitigate consequences and implementing contingency plans should the event occur. Controlling and monitoring a power system is a 24-hour operation and therefore requires Associate Dispatchers to work 12-hour rotating shifts.

  Position has call-out responsibilities and must be available to work all hours as needed, day or night, weekends, or holidays.

  Basic Qualifications:

  Associate degree in Electrical Technology and 6 years of directly related experience (such as transmission maintenance, relay technician, or generation plant operator) OR Bachelor's degree in technical field in lieu of the associate degree and 6 years' experience (Engineering candidates are typically preferred: Electrical, Mechanical, Chemical, as well as other Engineering areas of specialization will be considered).

  Military certifications may be accepted in lieu of the two-year degree in electrical technology.

  Desired Qualifications:

  Electrical or Mechanical Engineering Bachelor’s Degree

  Works under general supervision, performing tasks that are routine in nature.

  Has knowledge of fundamental concepts and procedures of a particular field of specialization.

  NERC Certification

  Specific Requirements:

  The position requires a two-part pre-employment testing. The first part of pre-employment testing requires the candidate to pass the EEI System Operator/Power Dispatcher (SOPD) Test. Upon SOPD recommendation, the candidate may be invited to a site visit for an industrial psychologist assessment and interview with Duke Energy employees.

  In addition, acceptance into this position requires that the candidate pass a 7-year background check and successfully complete training on critical infrastructure protection. Once accepted into Duke Energy's Dispatcher Qualification Program, the Associate Dispatcher will be required to pass a North American Electric Reliability Corporation System Operator Certification Exam during the first year of employment.

  Mobility Classification

  Onsite Mobility Classification – Work will be performed at a company facility. Travel Requirements

  5-15%

  Relocation Assistance Provided (as applicable) Yes

  Represented/Union Position Main IBEW Florida Union

  Visa Sponsored Position No

  Posting Expiration Date

  Thursday, February 8, 2024

  All job postings expire at 12:01 AM on the posting expiration date.

  Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

  Privacy (https://www.duke-energy.com/legal/privacy)

  Do Not Sell My Personal Information (CA)

  Terms of Use (https://www.duke-energy.com/legal/terms-of-use)

  Accessibility

  About Duke Energy (https://www.duke-energy.com/our-company/about-us)

  Read about our commitment (https://www.duke-energy.com/our-company/about-us/diversity) to supporting a diverse and inclusive workforce.

  Learn how to set up job alerts here. (https://www.duke-energy.com/-/media/pdfs/our-company/careers/setting-up-job-alerts.pdf?la=en&rev=6962070124bd4580b5b0857fe0664750)

  View a step-by-step application guide (https://www.duke-energy.com/-/media/pdfs/our-company/202704-ext-job-postiing-application-job-aid.pdf?la=en&rev=ef1520f25bbd47dcbdba4a0dbda6db8d) for assistance in completing the process. Contact our team ([email protected]?subject=Duke%20Energy%20External%20Career%20Site) for questions on our hiring process.

  Check on the status of your application on your Candidate Home (https://dukeenergy.wd1.myworkdayjobs.com/en-US/Search/userHome) page.

  Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.

  Privacy (https://www.duke-energy.com/legal/privacy)

  California Consumer Privacy Statement

  Duke Energy Notice to Employees: Government Contractor Whistleblower Protections (https://www.duke-energy.com/_/media/PDFs/external/2023-DE-Whistleblower-Notice.pdf)

  Do Not Sell or Share My Personal Information (CA)

  Terms of Use (https://www.duke-energy.com/legal/terms-of-use)

  Accessibility

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