Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

　　Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

　　A Brief Overview

　　Examines sales, account management, and business retention metrics for products and services in support of profitable growth and other business objectives. Controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives.

　　What you will doIndividual assigned to more complex, high profile clients, managing larger Key accounts.Assists with development and execution of client strategy which includes meeting with customers to discuss service and expectations.Identifies customer specific service issues, provides solutions and leads resolution of issues working with other areas to implement.Responds to client requests for network analysis, benefit plan design changes, and benefit questions and clarifications.Manages plan administration activities, including installation, plan set-up, eligibility, billing and drafting by working proactively with support areas; signs-off on ID cards.Supports and conducts open enrollment activitiesActively involved in client discussions, taking notes but also offering up ideas and suggestions in a more consultative manner than Account Associate.Independently manages more complex service issues from beginning to end without Account Manager involvement.Able to have discussions with clients and consultants articulating how programs work, such as Aetna In Touch Care and understanding the differences between Aetna In Touch Care and Disease Management.Able to present and explain components of utilization.Thorough understanding of clients benefit offerings and their goals; knows the client and has developed relationship with client.Submits CIA's for renewals, outlining renewal changes accurately in CIA and/or ODI.Self sufficient with little support needed from Account Manager and proactively responding to client inquiries.Taking notes at meetings and then providing majority of the follow up on all take-aways.Responsive and takes ownership of issues that come in from client/consultant.Required QualificationsKnowledge of ExcelProficiency with desktop software applications such as e-mail, Word, Teams, ExcelEffective communication skills, both verbal and writtenSupports a positive team environmentMust be able to travel (25%)Health & Life License or must obtain within 90 days of hire date.Ability to learn quickly and work with minimal supervisionConfident and comfortable presenting information in a group settingPreferred QualificationsActive Health & Life licenseHealth Insurance Industry experiencePrior Account management experience with in the Health insurance industryEducation

　　Bachelor's degree or equivalent work experience (HS diploma + 4 years relevant experience)

　　Pay Range

　　The typical pay range for this role is:

　　$40,600.00 - $87,500.00

　　This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

　　In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

　　For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

　　CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

　　You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

　　CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.