About the Role & Program

　　"We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

　　What You Will Do

　　This position provides technical support for the implementation and sustainment of Disney developed Assistive Technology services for Guests with Disabilities at the Walt Disney World Resort. The Assistive Technology services are Assistive Listening, Handheld Captioning, Video Captioning, Reflective Captioning, and Audio Description Partner and interact with various departments to provide an outstanding experience for Guests with disabilities using the Assistive Technology services. Responsibilities include, but are not limited to:

　　Learning the technical theory of operation of the Assistive Technology services offered at the Walt Disney World Resort

　　Supporting a fleet of PDA-style handheld devices that provide the Assistive Technology services

　　Investigating and fixing in-park infrastructure

　　Working with Design and Engineering and Engineering Services with new installations and repairs

　　Auditing Assistive Technology Services for content accuracy

　　Maintaining accurate guest and cast information materials

　　Assisting with special projects including audits, photo documentation, and the creation of maintenance materials

　　Supporting in-park tours and demonstrations

　　Required Qualifications & Skills

　　Ability to learn quickly and implement new knowledge

　　Must be proficient in Microsoft Word, Excel, PowerPoint and Outlook

　　Ability to problem address and solve

　　Ability to balance multiple tasks

　　Ability to handle confidential information

　　Comfortable functioning in a fast-paced, constantly evolving environment

　　Preferred Qualifications

　　Backstage experience, especially throughout attractions, at the Walt Disney World Resort

　　Experience working in theater, music or show production environment

　　AV technical services experiences

　　Previous experience supporting services or technology for persons with disabilities

　　Experience with CAD software, Issue Tracker and Wikis

　　Education

　　Electrical Engineering, Computer Science, Mechanical Engineering or related major

　　Junior or Senior status by arrival date

　　Currently enrolled in a Bachelor's degree at an accredited 4-year college or university

　　Eligibility Requirements & Program Information

　　Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR currently participating in a Disney College Program or Disney Professional Internship

　　Must be at least 18 years of age

　　Must not have completed one year of continual employment on a Disney internship or program.

　　Must possess unrestricted work authorization

　　Location of position: This position has opportunities in Lake Buena Vista, FL

　　Program Length: The approximate dates of this internship are June 2024 - December 2024. Interns must be fully available for the duration of the internship.

　　Housing: ·We provide housing opportunities for Florida Based Professional Interns through American Campus Communities, for more information click here .

　　Recommendation – Print This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview. Note that this role description will not be accessible once the posting is closed.

　　Job ID: 10077043

　　Location: Lake Buena Vista,Florida

　　Job Posting Company: Walt Disney World Resort

　　The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [email protected] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.