Reports to : Trek Director

　　Hours/FLSA : Full Time/Exempt

　　Schedule : Monday-Friday 9AM - 5PM, occasional evening hours and weekends for information sessions, Pre Treks, Trek and travel.  Compensatory time and flex time policies exist to help create a work/life balance.

　　Location : Remote

　　Travel: Up to 50% (both in the US to Bronx, Boston, and Bridgeport and to Guatemala and Nicaragua

　　Salary Range : $70,000 - $75,000

　　Overview of the Role:

　　Reporting to the Trek Director, the Assistant Trek Director, Volunteer Management will lead a team of specialists to prepare both donors and buildOn U.S. students for their Trek experience.  The Assistant Trek Director, Volunteer Management will supervise full-time Trek Specialists who will prepare buildOn Trek participants to travel on Trek.  Additionally, the Assistant Trek Director, Volunteer Management will work closely with  the Development Team and buildOn US staff to ensure strong processes are in place to provide outstanding Trek preparation for all Trek volunteers (buildOn U.S, Community teams, and Partners)

　　The ideal candidate is an international service professional with extensive experience living, traveling, and leading trips in the developing world.  A history of service, donor stewardship, and youth development experience are crucial. The candidate must be highly organized, a creative problem-solver, possesses strong interpersonal skills, and is self-motivated. Consistent with buildOn’s core values and mission statement, the ideal candidate must have a passion and understanding of buildOn’s program focus.

　　Candidate Profile:

　　The ideal candidate is an international service professional with extensive experience living, traveling, and leading trips in the developing world as well as extensive experience working with teenagers.  A history of service, donor stewardship, and youth development experience are crucial. The candidate must be highly organized, a creative problem-solver, possesses strong interpersonal skills, and is self-motivated.  They must have a strong command of the Spanish language and experience working directly with youth and practicing behavior management.   Consistent with buildOn’s core values and mission statement, he or she must have a passion and understanding of buildOn’s program focus.

　　The Assistant Trek Director has experience supervising a small team and working collaboratively across departments, geographies and cultures.

　　Key Responsibilities:

　　Support to Trek Participants

　　Oversee preparation of all buildOn US Trek participants in New York, Connecticut, Boston, Oakland, Detroit and Chicago

　　Support and train the Trek Specialist to lead recruitment , interviews, and selection

　　Support and train the Trek Specialist to lead Information Sessions and Pre Trek Workshops

　　Oversee visa and passport processes and troubleshoot challenges

　　Act as the escalation point for Trek participants and their families in their preparation for travel

　　Oversee p repar ation of buildOn Partners to participate in the Trek experience

　　Support and train Trek Specialists to lead information sessions

　　Support Trek Specialists to own the Trek paperwork process for any potential legal or medical concerns and follow-up as necessary

　　Act as the escalation point for complex visa and passport processes and troubleshoot challenges for volunteers

　　Cultivate , maintain and support relationships with buildOn donors

　　Provide additional support to Trek participants in their preparation for travel

　　Management

　　Hire, onboard , and manage Trek Specialists

　　Provide on-call support to Trek Director and Trek Leaders in the field (in rotation with other Trek Team members)

　　Managing an annual budget for Pre-Trek preparation.

　　Program Development

　　Work closely with Trek Director , buildOn US Program Directors and Development Team to enhance buildOn Trek programming through curriculum development, providing feedback on the establishment of protocols, and collecting and disseminating best practices in regards to participant pr eparations.

　　Build upon the existing buildOn Trek methodology to develop and maintain practical and effective systems and processes for all Trek participant preparation.

　　Train new and existing staff on the processes needed to execute best in class Trek programming.

　　Work closely with the Development department to create life-long buildOn supporters through Pre-Trek guidance and Post-Trek support.

　　Maintain and support training systems for all buildOn Trek support staff.

　　Key Requirements:

　　Earnest and sincere commitment to buildOn’s Mission and Core Values

　　Requires 4-year degree & a minimum of 2 years' related experience

　　Experience living and working in the developing world (min. 1 year)

　　Extensive experience leading service projects or as a volunteer

　　Demonstrated ability to provide high-level support to donors

　　Knowledge and experience working with urban youth

　　Demonstrated ability to balance the demands of rigorous methodology with the unique needs of each stakeholder

　　Strong interpersonal skills with the capacity for building relationships with all types of stakeholders, from corporate CEOs, to college students, to urban high school youth

　　Demonstrated leadership and organizational ability to balance and coordinate multiple projects, people, and assignments simultaneously

　　Track record of taking initiative and requiring minimal supervision while completing complex assignments

　　Proven record of maintaining timely and detailed records and reports

　　Highly results oriented & independent work style

　　Ability to handle cross-cultural communication sensitively, and to communicate clearly, effectively and persuasively both verbally and written

　　Sound judgment/decision-making and ability to remain calm in crisis situations and to think critically under pressure

　　Working knowledge of Salesforce

　　Wilderness First Responder (WFR) certification, or greater

　　What We Offer

　　At buildOn we value our staff members. Without a talented team we cannot engage youth in service.  Our benefits include…

　　A generous time-off policy of 39 days annually (prorated the first year, eligible for use after completing the Introductory period)

　　2 paid shutdown weeks (10 days)

　　2 weeks of paid vacation (10 days)

　　Paid sick days (5)

　　Paid personal days (7)

　　Paid holidays including Juneteenth (7)

　　100% insurance premium paid for medical, dental and vision along with subsidized deductibles.

　　403(b) retirement plan with an employer match

　　An opportunity to go on Trek to a buildOn partner country where you will work in solidarity with community members to build a school

　　$50 cell phone reimbursement

　　buildOn is an equal opportunity employer. For more information about buildOn, please visit: www.buildon.org

　　Our Commitment to Equity, Diversity and Inclusion

　　buildOn is committed to building and maintaining an inclusive environment that drives innovation, strengthens ONE buildOn and bolsters a culture where people truly feel valued, heard and respected. buildOn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or veteran status.

　　To learn more about buildOn, please visit our website at www.buildOn.org.

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