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Assistant Program Manager, Parking - NW US & Canada
Assistant Program Manager, Parking - NW US & Canada-March 2024
Seattle
Mar 28, 2026
About Assistant Program Manager, Parking - NW US & Canada

  The Assistant Parking Program Manager will work closely with the Parking Program Manager - Northwest US, Canada and other stakeholders to manage a variety of parking programs for a large corporate campus and corporate facilities nationwide, including recommending parking supply by location, managing garage operations in partnership with GREF Property Management, and designing innovative technology solutions to improve the parking experience while encouraging motorists to not drive alone when possible. The Parking Program Manager will work closely with the Amazon Monthly Parking team, a third-party team that manages the day-to-day administration of the monthly parking program. This position will work closely with the GREF Transportation Program Managers and third party management to manage all aspects of the parking program and drive continuous improvement.ESSENTIAL DUTIES and RESPONSIBILITIES:Develop and execute policies and processes related to monthly and transient parking at client worksites nationwide.Oversee a large portfolio of parking garages and leases and ensure adequate parking capacity for worksites across North America.Manage all duties associated with the launch of new parking locations, including pricing, payment structure, badge/fob access, and integrating those parking locations with the appropriate industry technology.Manage relationships with third-party vendor(s) including building owners/landlords, parking operators, and technology companies.Be a Subject Matter Expert (SME) on parking industry technology and how it integrates with client technology. Research technology and software solutions and make recommendations on how to implement those solutions.Collaborate on reporting process design and execution that summarize garage capacity and utilization trends.Use a variety of tools to project parking utilization scenarios and develop strategies to further increase utilization and efficiency of leased and owned garages.Procure parking leases as needed and manage lease administration functions associated with those leases, including critical date management, stall allocation and pricing.Coordinate with the Moves, Adds, Changes team to anticipate potential impact to parking capacity and demand. Develop forward-looking strategies to mitigate parking capacity constraints that result from office moves.Develop and administer systems to ensure garage operator oversight and accountability, including parking audits.Develop processes to standardize parking administration and maintain data integrity across the network.Develop and administer improved payment management and account reconciliation processes.SUPERVISOR RESPONSIBILITES:NoneQUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and EXPERIENCE:Enthusiasm for / interest in sustainable transportationBA/BS in sustainability, communications, business, hospitality, or related field3+ years of experience working in transportation demand management, parking, communications, customer service or related field where relevant skills can be demonstratedProgram management and program development experienceIntellectual curiosity and a desire for continuous improvementStrong quantitative and data analysis skills; intermediate knowledge of database managementCERTIFICATES and/or LICENSES:NoneCOMMUNICATION SKILLS:Excellent written and verbal communication skills.Strong organizational and analytical skills.Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.Demonstrated ability to d

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