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Assistant Manager, Emergency Communications
Assistant Manager, Emergency Communications-February 2024
Cincinnati
Feb 10, 2026
About Assistant Manager, Emergency Communications

  Assistant Manager, Emergency CommunicationsCurrent UC employees must apply internally via SuccessFactors >Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to over 50,000 students, 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country."With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, global leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion.Job OverviewAre you a highly-motivated leader and detail-oriented multi-tasker who enjoys supervising a diverse team of people? If so, you could be a perfect fit for the Emergency Communications Center Assistant Manager for the University of Cincinnati's Department of Public Safety. Under the direction of the Emergency Communications Center Manager, you would assist in overseeing aspects and functions of the Emergency Communications Center for Public Safety's Police Division and support the University's mission and commitment to excellence and diversity in our students, faculty, staff and all other activities. If you have experience managing emergency communications center operations and are interested in one of the best benefits packages in the area, please read on.Essential FunctionsHelp maintain appropriate staffing in the ECC to sustain a 24-hour 7-day-a-week operation including weekends, holidays, and university closings.Assist in facilitating the diagnosis and/or repair of the systems at any time as well as liaison with the vendors necessary to maintain continuity 24 hours a day.Oversee the use and maintenance of all law enforcement and non-law enforcement radio systems including Facilities Management, Parking, Clermont, Fire Inspectors and Alarm Technicians.Operate and maintain the Emergency Alert System (EAS) in the absence of the Manager.Operate the audio recording system which captures all radio and telephone traffic in and out of the ECC. Provide needed recordings to various administrative and investigative personnel as directed.Attend regular meetings with the City of Cincinnati's ECC and the Hamilton County ECC.Help to ensure that all policies and procedures as well as contractual agreements are met with the dispatching services provided to Cincinnati State.May serve as the assistant Terminal Agency Coordinator (TAC) to ensure that all department personnel adhere to all rules set forth by RCIC, LEADS, and NCIC.Assist the Manager in creating, maintaining, and updating ECC Standard Operating Procedures (SOPs). Train staff on the SOPs and ensure adherence to departmental policy. Assist the Manager and the Communications Training Officers with establishing and maintaining a training curriculum for ECDs in all facets of their duties and responsibilities.Inspect the back-up ECC and notify the manager to ensure the center is always operational and ready for activation.May assist with monthly inspections of Public Safety departmental AED's.When necessary, perform duties of ECD. May perform various RCIC functions such as entering warrants, court notifies, and subpoenas.May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).Perform related duties based on departmental need. This job description can be changed at any time.Required EducationBachelor's Degree in Criminal Justice, Public Administration, Communication, or related field

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