Key Responsibilities
through in-depth understanding of customer technologies and critical gaps, lead product application roadmap for future solutions
Technically leads difficult, complex application activities and team
Create and Leads the execution teams ß-sites, evaluation and demos at customers site, through high involvement in the SOW and commitment schedule
Interfaces with the customer regarding technical requirements analysis and schedule
Define/approve Product application support plans for installation
Create & Lead new methodologies in order to optimized system performance for specific application
Analysis, Develop and Transfer new application capabilities in the system envelope from product division to customer application support team
Lead customer Technical review meetings
Functional Knowledge
Demonstrates depth and/or breadth of expertise in own specialized discipline or fieldBusiness Expertise
Interprets internal/external business challenges and recommends best practices to improve products, processes or servicesLeadership
May lead functional teams or projects with moderate resource requirements, risk, and/or complexityProblem Solving
Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutionsImpact
Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policiesInterpersonal Skills
Communicates difficult concepts and negotiates with others to adopt a different point of viewApplied Materials Japan AGS Automation Products Group is hiring an application engineer to support customers as technical expert, product development, customer deployment, services, and support for Applied SmartFactory® and SmartFactory Rx® automation products and solutions in the areas of manufacturing execution, factory performance, equipment performance, and advanced process control. Additionally, candidate will drive continuous improvement, help improve knowledge base management, and seek opportunities to build organizational efficiencies using technology, AI, machine learning, automation, and optimization.
Key Responsibilities
Work with Sale, Engineers and Customers to make smooth project execution.
Test new builds, patches, versions prior to releasing in customer’s environment
Triage and troubleshoot issues across the CIM (e.g. MES, Equipment Automation, CMMS, process control systems, message bus)
Work with product engineering’s QA team on continuous improvement activities
Assist project manager by tracking issues, patches, and resolution
Coordinate customer’s internal teams to deploy and optimize CIM solutions to achieve factory KPIs
Coordinate with systems administration and IT teams on developing and deploying CIM solutions.
Present technical information to customers including technical contributors and managers.
Create and implement software training and/or demonstrations
Project management tasks
Perform software installations
Knowledge base contribution/management
Respond to customer requests for proposal (RFP)
Develop and deliver statements of work (SOW)
Improve operations through continuous improvement standards such as: 8D, Six Sigma, Kaizen, 5-Whys.
Key Skills and Experience:
Experience working in semiconductor manufacturing as process engineer, software or IT engineer, or manufacturing engineer
Experience with factory automation applications with specific knowledge in MES, equipment automation, and application integration
Familiar with SEMI standards
Experience of CIM solution with fab production at least two years, for example, pre-sales of MES need to have experience of Fab MFG (manufacturing group) that can use fab operation language/word to promote MES, not IT technical language.
Experience of project deployment, that can purpose offering scope and manage customer’s expectation and cost/risk.
Experience working with other factory automation systems such as recipe management, process control, planning, scheduling, dispatching
Project management skills with ability to work on multiple projects concurrently.
Working knowledge of databases and use of SQL.
Working proficiency using programming and scripting languages such as R, Python, C#, Java, C+Other Functional Knowledge
Software expertise – familiarity working with enterprise automation software running on Windows, Unix, Linux platforms with Oracle database
Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
Other Qualifications
Education and Experience: BS or MS degree in engineering or IT/IS related field
Experience in factory operations
Preferred to have knowledge of Applied Materials applications and platforms such as FACTORYworks, FAB300, PROMIS, E3, APF, CLASS MCS 5
Excellent interpersonal, verbal, and written communication skills in English.
Flexibility to multi-task and shift priorities to meet commitments
Ability to manage special projects when assigned.
Ability to systematically analyze and resolve problems.
Ability to work independently and within a team.
Ability to write and verbalize in technical subjects.
Qualifications
Education:
Bachelor's Degree
Skills:
Certifications:
Languages:
Years of Experience:
4 - 7 Years
Work Experience:
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 50% of the Time
Relocation Eligible:
Yes
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.