This role will be a part of Survey Solutions and Insights team. The analyst will work on survey setup, administration and data reporting using various tools like, Forsta (Confirmit), Qualtrics, etc. The role demands the individual to have an eye for detail, understanding of survey tool, Forsta (Confirmit) and / or Qualtrics, and ability to work on reporting and analysis of data.Key Responsibilities:
End to End execution of Online Survey, Reporting and related activities, using various online survey tools (Forsta (Confirmit), Qualtrics).
Work / Execute on assigned projects - deliver as per client requirements.
Strong attention to detail and Quality Parameters.
Execute simple to medium complexity projects independently.
Connect with stakeholders for required inputs to enable execution of defined project.
Self-learner and organized. Understand and learn tools and processes required to deliver projects.
Look at ways to improve efficiency of processes and challenge the status-quo
Must have:
Graduate of Bachelor's Degree in IT/Computer Application or equivalent
6 months - 2 years of relevant experience
Experience of using Forsta (Confirmit) (Authoring, Reportal / Studio) / Qualtrics or any survey programming tools
Communication (Written & Oral) excellence – English language.
Proficiency in using MS Office.
Ability to work with diverse teams and stakeholders globally.
Ability to understand complex real world business problems, often in ambiguous scenario, and transform into workable solutions.
Good To Have:
certification in Agile
JavaScript, HTML 5, CSS, jQuery
VBA scripting
Familiar to Agile principles
Exposure to MS Visio, MS Project, Power BI, Power Automate, SharePoint
Experience in survey data analysis