Description

　　About this role

　　Are you looking to expand your change management, marketing and design skills? We are seeking a candidate who is passionate about the client experience and looking to impact people, processes and technology driving awareness and adoption both internally and externally! The ideal candidate has design skills, a basic understanding of change management principles, and experience executing marketing and communications projects.

　　About Client Experience

　　Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars:

　　Client Experience Delivery- client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform, Wealth- differentiated capability for both Whole Portfolio and Wealth clients & products, respectively, Client Experience Operations- core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and Client Experience Transformation- accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management.

　　The Change Management role will sit within CX Transformation and will help us bring to life our transformation strategy impacting the broader Client Experience organization. That means working collaboratively with product owners, various program/workstream leads, and impacted internal parties like client business/sales/service/investment teams to deliver client and employee-oriented solutions using marketing, change management and communications skills.

　　Key responsibilities:

　　Design, build and complete tailored change management strategies and communications (emails, newsletters, one, guides, and Power-Points) to various audiences to highlight how transformation solutions address client experience needs or tell the story of an organization

　　Work cross-functionally to identify needs and provide solutions based on change management principles

　　Use your creative design & storytelling talents and proficiency in Microsoft Office, Adobe, Sketch, Stensul, etc. to bring concepts and messages to life through presentation materials, proposals, marketing materials and customized templates for partners at all levels - both internally and externally

　　Support development of external marketing strategy to raise client & market awareness and adoption of CX solutions

　　Design product marketing materials for external and internal use such as brochures, flyers, emails, PowerPoint decks, videos, and more

　　Bring new ideas to the table for design trends, infographics, photography, and new ways of improving the creative output.

　　Requirements:

　　2+ years experience in marketing, product marketing, change management consulting or internal communications work supporting large enterprise programs across people/process/tech

　　Pro-active, self-starter with ability to organize, prioritize and execute multiple projects across multiple stakeholders simultaneously in a deadline-driven environment

　　Ability to build relationships with a variety of partners and stakeholders across various teams; Must be a great teammate and able to work collaboratively with and through others

　　Proficient user of Adobe InDesign, Illustrator, Photoshop, PowerPoint, etc.

　　Strong design and communication skills (with a high emphasis on written communication) and visual storytelling

　　Consider yourself a PowerPoint 'wiz' and enjoy using PowerPoint to craft a story that is visually appealing

　　Experience with standard email platforms such as Populo, Eloqua and Stensul are a plus

　　#EarlyCareers

　　Our benefits

　　To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

　　Our hybrid work model

　　BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

　　About BlackRock

　　At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

　　This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

　　For additional information on BlackRock, please visit @blackrock (http://careers.blackrock.com/) | Twitter: @blackrock (https://twitter.com/blackrock) | LinkedIn: www.linkedin.com/company/blackrock

　　BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

　　BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.