QUESTIONNAIRE-6-38

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　　Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

　　How you’ll make an impact:

　　As the Analyst Store Processes on the Retail Store Operations team, you will spearhead the creation, evaluation, and refinement of store operating procedures for our growing store fleet. This involves analyzing in-store processes, proposing enhancements, conducting tests, and collaborating with internal partners to implement updates and gather feedback. You will also contribute to store training and communication, as well as provide hands-on coaching and support to our field leaders and their store teams.

　　This role reports to the Director of Store Operations and is based in our Atlanta, GA - Phipps office.

　　60%: Store Processes and Procedures - Evaluate, edit, and maintain

　　Analyze all in-store processes for opportunities to gain efficiency, propose changes, complete in-store tests, and communicate results to internal partners for potential updates

　　Develop new store operating procedures and policies in response to initiatives, including (not limited to):

　　Workforce Management Systems

　　Register/POS software or hardware

　　Mobile workload applications

　　Omni-Channel initiatives

　　Stockroom and Replenishment processes

　　Analyze data surrounding new technologies and processes to provide insight and store-level perspective to business leaders

　　Work closely with store and field leadership to develop and execute efficient store operating procedures, create a more meaningful store and customer experience, and gain feedback

　　Partner with Store Communications, Human Resources, Asset Protection, or any other stakeholders for updates to policy and in-store procedure

　　25%: Evaluate and maintain process training and communication:

　　Work closely with Store Communications on creating and maintaining documentation for peak business preparedness, including best practices, checklists, and scheduling direction

　　Regularly evaluate the current Omnichannel Excellence program to propose changes, working closely with inventory control and RFID partners to manage the store fleet participation in Curbside and Deliver from Store initiatives

　　15%: Support store education through hands-on coaching, training presentations, and ad hoc analysis:

　　Manage team email inbox, replying to process questions in a professional and supportive way

　　Travel to stores and/or present to field teams as needed to lead through new or updated processes

　　Provide ongoing and ad hoc analytical support to the Retail Senior Leadership team

　　We’d Love to hear from you if: (Requirements section)

　　Must have:

　　Strong analytical skills, with advanced knowledge of Excel and/or data visualization

　　Effective communication and collaboration skills

　　Proven ability to coach teams and lead through change

　　1-3 years of experience in retail, supply chain or a related field (retail store process and training)

　　Ability to drive and work in store locations, as needed

　　Preferred skills and experience:

　　Bachelor’s degree in business, finance, or a related field preferred

　　Exceptional prioritization and project management skills with a strong attention to detail

　　Highly proficient in developing strong relationships with all levels of the business

　　Ability to synthesize and communicate results clearly and effectively

　　Energetic self-starter who thrives in situations with ambiguity

　　Experience in diagnosing, isolating and resolving complex issues

　　Creative and customer-focused; ability to develop practical yet innovative solutions

　　Ability to lead courageously - not afraid to speak frankly, offer new ideas, take calculated risks, and support positive change

　　Our Team Members:

　　Lead Courageously: Have a strong sense of personal values that align with our Company values

　　Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment

　　Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients

　　Drive Growth: Set aggressive goals and implement plans precisely

　　Cultivates Innovation: Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes

　　Make a career at Carter’s:

　　Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.