At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

　　Job Summary

　　The Analyst Disaster Recovery Infrastructure is responsible for overseeing the coordination of the disaster recovery and business continuity plans to protect CN's critical business systems and information in the event of a disaster affecting IT operations. This includes a wider IT resilience planning to incorporate those elements of IT such as infrastructure and telecommunication services. The Analyst will introduce optimizations and improvements based on test results and analysis. They will develop and maintain communication between the various support teams, which support the IT Service Continuity group.

　　Main Responsibilities

　　Operation Excellence

　　• Direct and coordinate staff efforts to formulate department-specific disaster recovery plans

　　• Work with other I&T teams to develop and establish disaster recovery procedures for the restoration of mission-critical business applications in the event of natural disasters, technical failures, power outages, and human interference

　　• Manage and coordinate all aspects of actual recovery plan implementation and efforts, including initial emergency response, recovery procedures, and business resumption processes

　　• Conduct risk assessments and business impact analysis to identify vulnerable areas within the company's critical functions.

　　• Continue to improve on existing and, if necessary, develop new processes and procedures to continuously improve overall operations and drive standardization and efficiencies as the business develops

　　• Oversee changes and ensure we always remain ready now in the event of a disaster.

　　• Recommend and implement disaster avoidance strategies and impact reduction strategies.

　　• Confer with other I&T teams and other key personnel to determine if changes in hardware or software configurations affect disaster recovery plan outcomes

　　• Conduct research on emerging products, services, protocols, and standards in support of contingency planning and development efforts

　　Information & Technology

　　Delivery

　　• Develop, implement, maintain, and oversee enforcement of policies, procedures and associated plans for disaster recovery administration and business continuity based on industry-standard best practices.

　　• Inform and train staff members on their responsibilities concerning business continuity procedures and emergency response

　　• Ensure that company equipment, systems, services, and facility are compliant with disaster recovery plans and procedures

　　• Oversees the coordination of IT Services Continuity Management by periodic disaster recovery simulations and tests in order to practice and perfect the execution of the disaster recovery plans. This includes the analysis of the simulations and test results, and follow-up with relevant I&T teams for plan improvements.

　　Requirements

　　Education/Certification/Designation

　　• Bachelor's degree in Computer Science or equivalent degree or work experience

　　Skills/Knowledge

　　• Strong Project Management skills, along with effective use of policies and procedures

　　• Organizational abilities to reliably manage audits, maintenance, and lead day-to-day activities and

　　• Ability to influence and implement new processes and procedures

　　• Ability to work under pressure

　　• Strong problem-solving skills

　　Information & Technology

　　Experience

　　• Minimum 5-8 years overall work experience

　　Assets

　　• ITIL 2011 Foundation

　　• Experience with DRAAS

　　• Experience with building DR frameworks and governance for application services supported by 3rd party vendors.

　　• Experience with auditing DR/BCP plans

　　• Experience with SNow (creating dashboards and building reports)

　　Working Conditions

　　• This role requires supporting a 24/7 environment

　　About CN

　　CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

　　For internal candidates, note that the grade level of the position will depend on the employee's experience.

　　At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%. Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at [email protected].

　　As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.