Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Global Merchant Services Marketing is dedicated to bringing buyers and sellers together and transforming how American Express is welcomed. GMS Marketing is responsible for driving growth, accelerating coverage and enhancing the value of American Express acceptance to merchants and Cardmembers at scale. We focus on enhancing our relationships with millions of merchants of all sizes and while focused on Europe, we also work with commerce hubs across the globe including the U.S, Canada, Latin America, the Caribbean, Europe and the Asia-Pacific region. It is also critical for GMS Marketing to collaborate effectively with Card Issuing teams and other sister organizations across the Blue Box in order to fully harness the power of the closed loop via mediums including Custom Consulting, Offers, Recommendations, Multi-Merchant Campaigns, Digital Experiences and Brand Awareness. GMS Marketing partners with organisations including Client Management, Marketing Operations, Information Management, Enterprise Digital, Global Advertising and Brand Management and Global Servicing Network.

An exciting opportunity has arisen to join the UK GMS Marketing Team. The UK is the largest market for GMS Europe, and in this role, the successful candidate will be assisting in delivering the Amex Offers UK digital platform. They will also work closely with other team members and external Card Linked Offer partners to ensure all digital offers and campaigns are initiated, tracked, setup and reported successfully, supporting the end-to-end process.

Responsibilities:

Primary contact for UK Card Linked Offer partners for Amex Offers, managing partner consultation of digital offers and campaign set up processes

Identify new and leverage existing opportunities to drive Card Linked Offer performance

Drive ad-hoc Amex Offer initiatives across the business

Support UK Card Linked Offer partner budget management

Partner with Finance and Analytics stakeholders to manage UK Card Linked Offer reporting

Identify and capture opportunities for process improvement and collaborate with broader team to find an effective way of executing these improvements

Share best practice across International markets

Minimum qualifications:

Proactive, highly organised with a positive attitude and ability to work in a fast-paced environment.

Strong written and oral communication to articulate complex results, aspects in a clear way.

Exceptional stakeholder management skills.

Comfortable, ideally advanced with Excel.

Ability to work under pressure, managing multiple tasks and being able to prioritise accordingly

Experience of working with external Partners and supporting a large team is preferred.

Ability to build strong relationships internally and externally.

Ability to handle objections and negotiate.

Analytical and results driven with good commercial awareness.

Experience in systems such as Salesforce is preferred.

Experience of analysing and interpreting data, with a passion for marketing and innovation.

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Marketing

Primary Location: United Kingdom-London-London

Schedule Full-time

Req ID: 24023915