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Ambulatory Strategic Operations Coordinator
Ambulatory Strategic Operations Coordinator-September 2024
Cincinnati
Sep 1, 2025
About Ambulatory Strategic Operations Coordinator

  At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.UC Health is committed to providing an inclusive, equitable and diverse place of employment.To provide leadership and departmental support around system initiatives, strategies, and projects. The role would focus on clinical or non-clinical areas to identify trends, review and create metrics to measure successes, find gaps and trends and implement process corrections. The Strategic Operations Coordinator will assist with any patient care needs when appropriate, clinic flow, and other duties that will grow the division.Minimum Required: 2+ years experience in healthcare ambulatory setting. Preferred: Associate's Degree. | Minimum Required: 5 years experience.Department Strategic Initiatives and Leadership support:Development trainings and roll out to staff within guidelines of departmental initiativesTrain staff, track and monitor trainings, identify gaps or needs in trainingsCreate strategies for departments that support initiatives, goals, budgets, staffing, etc.Implement strategic plans and carry through to completionMaintain department goals and tasks to keep them on scheduleRun projects and pull identified resources or work groups when needed for various departmental needs or issuesSupport leader in day to day work flows and coverageEnsure clinical or non clinical needs will be met dailyAdjust staffing or handle staffing at direction of leadership as neededDelegation of assignments and tasksManage day to day sites as neededDept Support and Coordination:Coordinates the daily activities of the team.Plans and schedules work assignments when neededAnticipates and resolves problems:Investigate patient satisfaction discrepancies and makes recommendations to resolve and ensure future discrepancy is not repeatedAct as Subject Matter Expert for department within scope of practiceEnsure clinic supplies are order JIT and within budgetReports and Metrics:Create and maintain metrics to which teams would be help accountableReview with leadership and ensure success of team membersRegularly run reports and track trendsCreate action plans around negative trends identified and act as SME in areas of concentrationStandardized Work:Create and ensure standardized work throughout assigned work areaEstablish with leadership team best practices and publishMaintain departmental SOPs, practices, etc.Other Duties as AssignedDepartment Strategic Initiatives and Leadership support:Development trainings and roll out to staff within guidelines of departmental initiativesTrain staff, track and monitor trainings, identify gaps or needs in trainingsCreate strategies for departments that support initiatives, goals, budgets, staffing, etc.Implement strategic plans and carry through to completionMaintain department goals and tasks to keep them on scheduleRun projects and pull identified resources or work groups when needed for various departmental needs or issuesSupport leader in day to day work flows and coverageEnsure clinical or non clinical needs will be met dailyAdjust staffing or handle staffing at direction of leadership as neededDelegation of assignments and tasksManage day to day sites as neededDept Supp

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