Overview

　　Get on the fast track to a more rewarding career with Enterprise Mobility - teams that are committed to quality, innovation, customer satisfaction and employee development.

　　We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

　　Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

　　Enterprise Mobility has an exciting opportunity for a Greeter on our Alamo branc! The Greeter is a role that focuses on ensuring professional, superior, friendly and efficient customer service specifically to the members of our Quicksilver loyalty program. As an Alamo Greeter you are responsible for greeting and fulfilling the needs of Alamo customers including appropriate vehicle selection as determined by program guidelines, with speed and accuracy.

　　This is a full-time position located at 600 Rental Drive, Kenner, LA. 70062

　　The starting pay rate for this position is $13.50/hour. This position also offers bonus opportunities.

　　The required schedule is from 3:00pm - 11:00pm Thursday-Monday(OFF TUE/WED).

　　Responsibilities

　　Greet Alamo members as they arrive on the lot making them feel valued and welcome and provide information in a professional and courteous manner

　　Assist members with questions and concerns and provide resolution as necessary

　　Review daily game plan in preparation for vehicle delivery

　　Review reservation manifest for special requests

　　Work productively with shuttlers, service agents, return service specialists and managers to ensure proper vehicle supply

　　Maintain clean, low mileage fleet mix that meets brand requirements

　　Complete vehicle inspections in accordance with priority guidelines

　　Ensure that vehicle hangtags are completed correctly

　　Return failed inspection units back to production for re-cleaning and service agent coaching

　　Facilitate change of equipment (COE) vehicles or additional equipment to meet customer's needs

　　Offer assistance with luggage as needed

　　Document and communicate customer service issues to management

　　Keep Alamo area organized and clean for ease of access and appearance of the facility

　　Direct customers to the exit booth, provide local directions, maps and return directions as needed

　　Identify and communicate areas of opportunity for improved customer service delivery

　　Equal Opportunity Employer/Disability/Veterans

　　Qualifications

　　Must be at least 18 years of age.

　　High School Diploma or G.E.D. required.

　　Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).

　　Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

　　Must be able to work the following shift/schedule:

　　3:00pm - 11:00pm Thursday-Monday(OFF TUE/WED).

　　This is a full-time position located at 600 Rental Drive, Kenner, LA. 70062

　　The starting pay rate for this position is $13.50/hour with bonus opportunities.

　　Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment.