Career Area:

　　Strategy

　　Job Description:

　　Your Work Shapes the World at Caterpillar Inc.

　　When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

　　Role Definition

　　Facilitate the operations of an Agile framework with 3-4 teams while embracing the principles of the framework and the Agile mindset. Help teams reach their highest performance level in the execution of complex workstreams across multiple divisions. Help teams and organizations reach their highest performance level in the execution of complex workstreams in a scaled environment.

　　Responsibilities

　　• Planning, scheduling, and facilitating Agile events. Fostering an environment of self-organization, high visibility, ownership, and continuous improvement with the team

　　• Coaching the Agile team into an understanding of the values, artifacts, and objectives of the operating framework with a lean mindset

　　• Working with the product owner/service request manager and stakeholders to ensure value is always being generated by the team's work.

　　• Becoming a champion of removing blockers and impediments to the teams progress, while facilitating the reduction of decision latency with clear and constant communication and attention. Helping the team to capture and aggregate data useful to the team's development, as well as providing management information that will inform strategic decisions.

　　Skill Descriptors

　　Business Performance Management: Knowledge of technologies, techniques and practices for the use of business intelligence; ability to monitor and adjust business processes (internal and cross-organizational) in near real-time.

　　Level Working Knowledge:

　　• Cites examples of actionable items associated with BPM-based information.

　　• Works with processes and tools for capturing and reporting performance data.

　　• Describes tools and techniques for generating and interpreting score cards.

　　• Develops queries and reports for performance management.

　　• Identifies tools, reports and outputs that assist in discerning patterns and analyzing data.

　　Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

　　Level Working Knowledge:

　　• Contributes to short-term operational plans.

　　• Anticipates and adapts to plan changes.

　　• Monitors progress of work against plan as required to meet objectives.

　　• Reports variances and makes agreed-upon corrections.

　　• Under guidance, develops tactical plan for own direct responsibility.

　　Growth and Agility: Knowledge of the necessity of businesses and individuals to experiment, learn continuously, and achieve value for the organization; ability to embrace challenges, show resilience, and proactively seek improvement and innovation to improve an organization's competitive advantage.

　　Level Basic Understanding:

　　• Knows how to access and use available learning and development resources.

　　• Identifies and welcomes changes and ambiguities that arise in the business environment.

　　• Asks questions and listens to and embraces feedback non-defensively for personal growth.

　　• Collects necessary information, learning resources, and best practices used to resolve ambiguous situations.

　　Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.

　　Level Extensive Experience:

　　• Demonstrates experience engendering collaborative processes that lead to problem solving and the achievement of business goals.

　　• Establishes shared goals to foster collaboration.

　　• Ensures that everyone can access the same data and provide input into how business is conducted.

　　• Redesigns physical areas to allow for collaboration and private time.

　　• Deemphasizes divides; focuses on collaboration across generations, functions, regions, and levels.

　　• Implements methods for people to come together on the fly to make decisions, solve problems, and develop products/services.

　　Group Facilitation: Knowledge of group facilitation best practices and ability to design and facilitate a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.

　　Level Extensive Experience:

　　• Builds a cooperative spirit and elicits maximum participation from each group member.

　　• Redirects a groups' efforts when the group is getting bogged down.

　　• Maintains group's focus on established scope and goals.

　　• Identifies, clarifies and summarizes creative ideas arising out of a group process.

　　• Identifies and designs the specific type of group process required by situation.

　　• Encourages group members to take ownership of the process and the outcomes.

　　Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

　　Level Working Knowledge:

　　• Develops basic persuasive arguments.

　　• Discusses organizational culture around providing input on decisions.

　　• Uses active listening skills and probing techniques to surface opportunities to influence.

　　• Identifies who the decision makers are and how they receive information.

　　• Regularly presents ideas or suggestions to associates in persuasive terms.

　　Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

　　Level Working Knowledge:

　　• Provides prompt and effective responses to client requests and interactions.

　　• Monitors client satisfaction levels on a regular basis.

　　• Alerts own team to problems in client satisfaction.

　　• Differentiates the roles and responsibilities in a business relationship.

　　• Works with clients to address critical issues and resolve major problems.

　　Agile Development: Knowledge of agile methodologies and the agile development lifecycle; ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications.

　　Level Working Knowledge:

　　• Explains a specific agile process and its associated checkpoints and deliverables.

　　• Works with a specific agile development methodology.

　　• Interprets metrics used to measure progress and effectiveness.

　　• Defines key selection and qualifying criteria for projects suitable for agile development.

　　• Applies major tools and techniques associated with the specific methodology.

　　Relocation is available for this position.

　　Posting Dates:

　　February 16, 2024 - February 22, 2024

　　Caterpillar is an Equal Opportunity Employer (EEO).

　　Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

　　There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

　　Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.