Come Work for a Wonderful Non-Profit Company in Central Pennsylvania!

We are looking for an experienced full-time Agency Services Coordinator to assist in the implementation and coordination of daily activities of the Agency Services Department and serves as an integral Central Pennsylvania Food Bank (CPFB) team member to provide exemplary service to a network of more than 1,000 agency partners. The Agency Services Coordinator promotes CPFB and its mission to potential community partners and builds enhanced relationships through on-site visits, training, video conferencing, and general assistance.

Our Commitment to Equity, Diversity, Inclusion, and Belonging: Hunger disproportionately harms neighbors and communities that have been systemically marginalized. As we work toward a future where no one in central Pennsylvania lives with hunger, we must also work against racism and other systemic obstacles that prevent people from thriving. We will listen to and learn from members of historically under-represented groups. We will value their lived expertise and experiences as we shape our charitable food network to equitably meet the needs of our neighbors. We will ensure that our diverse community is reflected in our board of directors, management, staff, volunteers, partner organizations, and donors in a manner that upholds equity, inclusion, and belonging.

Benefits:• Medical, Dental Vision Insurance• Health Savings Account/ Flexible Spending Account• Company Paid Life Insurance• Company Paid Short-term Disability Long-term Disability• 401k• Paid Time Off• 13 Paid Holidays• Employee Assistance Program

Job Accountabilities:•Conduct agency site visits and/or inspections as assigned by the Senior Agency Services Manager to review programs, facility, and use of Food Bank inventory and services and satisfactorily complete all related documentation.•Assure compliance with CPFB and Feeding America guidelines and IRS 501c3 tax law relative to the distribution of donated inventory.•Manage State Food Purchase Program (SFPP) funds in Dauphin County through allocations based on statistics. Provide quarterly reporting to the Pennsylvania Department of Agriculture (PDA).•Provide updated statistics/percentages on a quarterly basis for Dauphin County The Emergency Food Assistance Program (TEFAP) Entitlement agencies to be used for TEFAP allocations.•Advertise and evaluate applications for Dauphin County SFPP funding.•Prepare notifications and materials for the Annual Dauphin County TEFAP/SFPP meeting. Co-lead the webinar meeting.•Provide Bold Goal Grant Applications to agencies and assist them in applying. Attend and provide input on decisions made in the Bold Goal Grant meetings.•Assist in outreach efforts to promote awareness of hunger-related issues, serve on community hunger coalitions, provide presentations to community organizations or corporations, etc.•Provide emergency food assistance to clients who call and/or walk into the CPFB by providing information on partner agencies as identified in Primarius.•Assist in the deployment of tools, resources, and educational materials to build member agency capacity.•Participate in all agency staff and/or departmental meetings as scheduled.•Assist with the launch and maintenance of the Learning Management System for all Agency and Program Partners.•Participate in CPFB's major events as necessary, i.e. fundraisers, agency-wide events, etc., as well as off-site outreach events and networking.•Perform other duties and tasks as assigned.

Other Duties:•In instances of a federal, state or locally declared emergency, CPFB is typically considered an essential service and emergency responder; all employees may be called in to perform regular or emergent duties.•This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the emplo ee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education and Experience:Education:•Bachelor's degree preferred in social work or equivalent.•High School diploma or GED required.•Combination of education, experience, and/or training that provides the required knowledge and skills for the position.Experience:•Two years' previous experience working in a non-profit or human service role preferred.

Knowledge, Skills, and Abilities:•Passionate about working for an organization that values and promotes equity, diversity, inclusion, and belonging (EDIB). Willing to embrace the food bank's EDIB journey.•Passion for the CPFB's mission and core values.•Ability to understand and work with the diverse dynamics of a non-profit as well as multi-cultural populations.•Must be reliable with high integrity and strong work ethic.•Exhibit strong interpersonal, problem solving, team building, and administrative skills.•Must be confident, self-starter, and professional team player.•A demonstrated ability to take initiative, plan and carry out a project from beginning to end.•Proven track record of achieving and exceeding goals.•Ability to work as part of a high-performance team and be a strong team player.•Passion for customer service excellence (internal and external), professional etiquette, personal boundaries, and the ability to maintain confidentiality.•Must be friendly, outgoing, and comfortable speaking to people.•Exhibit strong verbal, written, analytical, presentation, planning, time management, communication, and organizational skills. Ability to write, edit, and proofread correspondence and materials for accuracy and style.•Must have professional demeanor with the ability to work cooperatively across all levels of the CPFB.•Must be detail oriented with the ability to work independently, plan, prioritize, take initiative, resolve problems, meet deadlines, and multi-task.•Spanish speaking preferred.•Possess project management skills.•Outstanding organizational abilities and ability to coordinate projects and activities.•Must be positive, cooperative, honest, and dependable.•Ability to be a creative thinker.•Possess strong research skills and a commitment to ongoing learning.•Demonstrate ownership and accountability.•Must have strong leadership and management skills.•A flexible self-starter with the ability to work independently and effectively.•Experience in group facilitation, speaking engagements, and presentations.•Work schedule flexibility.•Database management experience.•Ability to attend departmental and all-staff meetings as directed, staying informed of ongoing changes in department and overall organization.•Knowledge of organization's computer software and systems, including Microsoft Office Suite, department-specific software systems, telecommunications, and internet applications.•Ability to operate standard office equipment (machines, tools, and devices) used in performing only the essential functions including com