Job Family: Research & Development

　　Req ID: 404433

　　Do you have a background in technical information development? Do you have a talent for sifting through the noise to understand customer needs and then organize and develop technical content to meet those needs? Are you skilled in DITA, the XML standard for technical content across industries? Do you have a passion for helping technical writers to get on the DITA train?

　　If so, consider a career as an Advanced Product Information Architect for Siemens Digital Industries Software.

　　Siemens Digital Industries Software is a leader in digitalization, automation, and electrification. We serve a variety of customers across various industries, including electronics and semiconductors, aerospace and defense, industrial machinery, medical devices, and automotive and transportation. Always looking to the future, we design, manufacture, and distribute products that drive digital transformation and enable a digital enterprise where today’s engineering, manufacturing, and electronic design meet tomorrow.

　　In a competitive marketplace with many software offerings that do essentially the same thing, companies are always looking for a competitive edge. At Siemens Digital Industries Software, we are committed to providing a competitive advantage by offering our customers superior information products. What makes a superior information product? It goes way beyond “checking the box” by meeting the documentation deadline. We take our commitment to our customers seriously. The root of our commitment is understanding our customers’ needs. We aim to develop and deliver information products that exceed our customers’ needs by delighting them with technical precision, domain relevance, and user-friendly interfaces.

　　As an Advanced Product Information Architect on the Architecture & Quality team, you’ll play a key role in ensuring that we deliver stellar information products to Siemens customers. You will work closely with a large team of information developers that supports a variety of highly technical products. In addition to working with information developers, you will also work closely with a central engineering team that develops and maintains a DITA-based CCMS authoring and publishing environment. Your responsibilities will encompass various endeavors that comprise the role of an information architect, such as the following:

　　• User and task analysis

　　• Content model design and implementation

　　• Information mapping, categorization, and taxonomy development

　　• Prototype development for informational flows and user experiences based on usage scenarios

　　• Consultation initiatives to help information developers apply the best practices for information architecture

　　To successfully perform these duties, you’ll need skills to do the following:

　　• Meet with stakeholders across organizational lines to ascertain and assess requirements.

　　• Propose written solutions to stakeholders based on customer needs.

　　• Enhance existing information architectures to be more intuitive, interactive, and user-friendly.

　　• Formulate prospective informational designs for further development.

　　• Evaluate the performance of information architectures through analysis and data mining, including web usage metrics.

　　• “Spread the word” to team members about information architecture design principles and approaches.

　　“Spreading the word” is one of the key aspects of this leadership role. To support your colleagues in these endeavors, you will develop and maintain in-house resources such as documents, tip sheets, and slide decks. You might even get creative and create podcasts and videos. This is a fundamental aspect of your role; you will establish and maintain regular communication channels to support colleagues and field their questions as they develop stellar information products for our customers. In the near term, one of your major responsibilities in this role is to assist and support the information developer community as they adopt a new CCMS. This endeavor also involves bringing SMEs into the content development ecosystem. Beyond the near term, you will play a substantial role in helping our organization navigate the challenges and opportunities presented by generative AI in the customer support space.

　　Qualifications

　　Candidates for this advanced role of Product Information Architect have the following qualifications:

　　• BS in a technical discipline or comparable experience

　　• 5+ years of DITA experience and expertise

　　• 5+ years of working with a CCMS (any vendor)

　　• Expertise with authoring tools for technical content development (including video development)

　　• Excellent interpersonal and communications skills

　　• Outstanding investigative research and analytical skills

　　• Knowledge of industry trends

　　• Project management skills

　　Team environment

　　As a member of the Architecture & Quality team at Siemens Digital Industries Software, you’ll have access to the following:

　　• An innovative DITA-based commercial CCMS (IXIACCMS)

　　• An in-house content tools development team with sophisticated generation and publishing tools (specializing in automation)

　　• A collaborative team environment with a shared sense of purpose, camaraderie, and humor

　　• Colleagues with expertise in technical editing, graphics and multimedia development, and other content development skillsets

　　• My Learning World, a world-class digital learning platform and associated learning portal for tracking progress

　　Are you ready to take on this challenge? Take the plunge and apply! Submit both your resume and a cover letter.

　　At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds

　　Siemens Software. Transform the Everyday

　　The salary range for this position is $101,200 to $182,200 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate’s work location as well as additional factors, including job-related skills, experience, and relevant education/training. Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: www.benefitsquickstart.com . In addition, this position is eligible for time off in accordance with Company policies, including paid sick leave, paid parental leave, PTO (for non-exempt employees) or non-accrued flexible vacation (for exempt employees).

　　#LI-PLM

　　#LI-REMOTE

　　Equal Employment Opportunity Statement

　　Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

　　EEO is the Law

　　Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

　　Pay Transparency Non-Discrimination Provision

　　Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

　　California Privacy Notice

　　California residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .