The future is what you make it.

　　When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future.

　　Honeywell Process Solutions is a pioneer in automation control, instrumentation and services for the oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A leader in digitization, Honeywell delivers software and services that help customers overcome competitive pressures and uncertain market conditions to achieve game-changing business outcomes. Honeywell’s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.

　　As an Advance Field Service Engineer, you will be joining our Lifecycle Solutions & Services (LSS) business. LSS focuses on providing customers with maintenance and modernization services. The Field Service Engineer acts as the primary face of Honeywell for the customer and is responsible for the daily implementation, administration and troubleshooting of the Honeywell HPS products installed at the customer location. The role of an Field Service Engineer also includes leading/implementing complex and standard engineering solutions, typically undertaking one aspect of a large project (i.e. Migration, Systems, Control or Safety applications, IT, Hardware design etc), to successful completion within budgeted time and cost constraints while achieving required quality. This includes acting as the primary technical interface with customers, establishing professional relationships to ensure that the technical requirements and solutions are fully defined, agreed, and delivered within schedule and cost constraints.

　　Primary Focus: The selected candidate will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell distributed control systems (EXPERION PKS, TPS/TDC3000). Your time will be spent validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning and execution, all while ensuring flawless and on time delivery.

　　Key Responsibilities:

　　Represent Honeywell at our customer sites.

　　DCS migrations, Complex Spot and Project scoping & execution.

　　Commit yourself to a training and development plan to grow your skills

　　Provides proactive maintenance support, Drives asset optimization for individual customers

　　Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues / enquiries

　　Configure, maintain, and solve Honeywell hardware / software issues including: Experion PKS, other DCS hardware / software such as LCN & TPS

　　Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer’s industrial process

　　Migrate Legacy Honeywell control systems to Honeywell’s new technology offering

　　Understand customer key processes and economic drivers to translate those into business opportunities while providing timely research and recommendations

　　Assist Sales during sales pursuits and be the face of Honeywell to end-users

　　Learn the end-to-end product / solution development and delivery / execution of Honeywell products and solutions

　　Use technical expertise of sophisticated Honeywell solutions / product offerings to improve customer experience

　　Actively interface with customers at all levels. Ensures customer satisfaction through oral, written communication and on time reporting.

　　Collaborate with our Global Technical Support to close customer issues.

　　Escalate customer issues thru the Field Service Manager and Service Operations Leader.

　　Provide mentorship and training to other field service engineers to expedite skills acquisition process.

　　Travel 75% of your time to be on location at customer site.

　　Self-motivation and willingness to work in demanding environments with little or no supervision and take initiative to be proactive.

　　Strong written and verbal communication skills must be able to clearly articulate messages both technical and non-technical.

　　YOU MUST HAVE

　　5+ years prior field experience in supporting Distributed Control Systems

　　Valid driver's license

　　Willingness and ability to travel 75% of time

　　Willing to relocate anywhere between Mobile AL and Jacksonville FL (I-10 Corridor)

　　WE VALUE

　　Bachelor's Degree in a Technical/Engineering field OR Associates Degree.

　　Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience

　　Ability to obtain at least one L4 and multiple L3 certifications within 6 months.

　　Software configuration, migration experience, project engineering experience, virtualization, Cyber process control,

　　electrical, or other application experience.

　　Good communication and organizational skills

　　Ability to work safely within the Honeywell/Customer HSE requirements.

　　Experience working in a Field Service Engineer position

　　Be able to work effectively both individually and with a group without need of direct supervision

　　Experience using Windows and Microsoft Office

　　Experience with PC/Networking Equipment.

　　Experience in Virtualization hardware/software, setup and network configuration

　　Experience Migrating Control Systems.

　　Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex DCS system problems

　　Project a positive and confident attitude focused on meeting and exceeding customer expectations

　　Design/Engineer solutions to prevent reoccurring problems

　　Able to conduct formal meetings with customer and Capable of writing, reviewing, and / or editing various types of reports

　　Proactively recommend potential quality and efficiency improvements within the services group.

　　Share technical knowledge with project team, supervisor, own discipline, and other engineering disciplines.

　　Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.