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Adult Case Manager, Crisis Intervention and Stabilization Team
Adult Case Manager, Crisis Intervention and Stabilization Team-March 2024
Philadelphia
Mar 30, 2026
About Adult Case Manager, Crisis Intervention and Stabilization Team

  Reference #: 5000981543706Adult Case Manager, Crisis Intervention and Stabilization TeamThroughout, Philadelphia, Pennsylvania 19104

  POSITION SUMMARY:The Case Manager assists individuals with obtaining access to, and coordinating health care, behavioral health treatment, social services, advocacy, educational programs, recreational programs, and community resources.  The Case Manager also identifies and monitors the need for services tailored to the individual and delivered in the community and explores available resources.

  DUTIES AND RESPONSIBILITIES:Work in partnership with the treatment team, with participation from natural supports, in the development of the resiliency plan (the intake assessment, functional behavior assessment (FBA)) and evaluation(s) which includes the identification of health care, behavioral health treatment, social services, advocacy, educational, recreational, and community resources to prevent further escalation/decompensation of the individual; link and coordinate services for the individual based on the resiliency plan objectivesFollow up with the appropriate organizations such as healthcare, behavioral health, and social services agencies, with activities including but not limited to in person interactions, and email communications to make sure that services and resources are in place for the individual that were identified during the development of the resiliency planProvide updates, regarding client goals and the client's overall well-being, to the interagency team during meetings and service planning, sharing the resources that have been found for the families, identifying any additional family needs to ensure continuity of care and overall natural support system stabilityFollow up and/or obtain any documentation that is missing or needs updating for the file to include the caseload chart, intake assessment, FBA, evaluation, authorization packet, and progress notes based on regulatory standards with the Department of Behavioral Health and Disability Services (DBHIDS) and Community Behavioral Health (CBH)  to ensure program complianceAssist the individual to prevent the need for restrictive, acute care services by continuing to monitor services, including but not limited to meeting with the individual for periodic check-ins, and connecting them with additional resources in the community, as needed, to make sure the needs of the individual are metPerform cardiopulmonary resuscitation (CPR), restrictive procedures and manual restraints using agency-trained protocolsPerform other duties as assigned

  IMMEDIATE SUPERVISOR: Clinical Supervisor, Crisis Intervention and Stabilization Team

  DIRECT REPORTS:None

  CONTACTS:Elwyn staff, parent/family/guardian, Managed Care Organizations (MCOs) and funding agencies, child welfare and other state and federal agencies, physicians/medical personnel, community members, specialists, and consultants

  EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:Bachelors' degree or above in a behavioral health or related human service fieldExperience working directly in behavioral health preferredKnowledge of MCOs is a plusDemonstrated ability to work effectively as part of a teamAbility to work in a fast-paced environment and manage and prioritize multiple, often competing, prioritiesDemonstrated strong attention to detailDemonstrated strong time management and organizational skillsDemonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervisionDemonstrated ability to anticipate future needed changes or identify problem areas and take effective actionsMust be able to perform cardiopulmonary resuscitation (CPR), and restrictive procedures and manual restraints  using agency-trained protocolsMust possess excellent customer interaction, collaboration, presentation, and written and verbal communication skillsDemonstrated computer proficiency, especiall with Microsoft Office Suite (Microsoft Word, Excel, PowerPoint and Outlook)Knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferredMust have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record

  PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE:See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.

  Elwyn reserves the right to revise or change job duties and responsibilities as needed.  This job description is not intended to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.

  Throughout, Philadelphia, Pennsylvania 19104Full-timeNon-UnionBehavorial Health, Case Management, Crisis, Mental Health

  Elwyn is an Equal Opportunity Employer. EOE AA M/F/Vet/Disability

  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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