Summary The scope of the Health Eligibility Center (HEC), Enrollment Standardization Office (ESO) is to provide support and oversight to the Veterans' Affairs Medical Centers and VISNs regarding Veterans' applications for healthcare utilizing the Enrollment System. This support entails liaising with the VISN level enrollment point of contacts to provide reporting, system updates, policy changes, guidance and to identify trends and training needs by assessing and verifying Veterans' eligibility status. Responsibilities -This position works under the direct supervision of the Deputy Associate Director, Enrollment Standardization Office (ESO). -Administratively assists with various personnel matters and serves as backup on preparation, coordination and tracking of a broad range of personnel actions such as awards, promotions, position descriptions, and recruitment. -Manages administrative duties related to performance standards and performance appraisals ensuring the confidential information is maintained; drafts letters of acknowledgement, commendation and notification, etc. -Maintains ESO reference files, both paper and electronic, for minutes of meetings, budget, staffing, and other division-wide record keeping. -Tracks and reports on division program tasks to ensure timely completion of deliverables and milestones. Work Schedule: 8am to 430pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Administrative Support Assistant/PD07649A Financial Disclosure Report: Not required This is a remote position. Employees are required to reside within 50 miles of a VA Medical Center (does not include Outpatient Clinics (CBOCs), Vet Clinics, etc.) location in the continental U.S. or a Member Services location in the following cities: Atlanta, Georgia; Fort Riley, Kansas; Topeka, Kansas; Canandaigua, NY; Waco, Texas; Hot Springs, SD. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/29/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Maintains department reference files, both paper and electronic, for minutes of meetings, budget, staffing, and other division-wide record keeping. Serves as a note taker and assists management in gathering data instrumental to management labor relations strategies. Aids analysts or managers in performing analyses and/or evaluation of operating program characteristics. Maintains supervisors calendar and makes travel arrangements for the department staff. Arranges conferences and meetings. You will be rated on the following Competencies for this position: Flexibility Interpersonal Skills Organizational Awareness Problem Solving Technology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. The Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.