About the role

　　Uber Eats is looking for sharp, highly motivated individuals to join the Account Management Team in the Midwest territory. This role will focus on post-sales for the SMB segment and help merchants turn potential into reality. This position is critical to driving sustainable growth for merchants, retaining high value accounts, and providing a consultative approach to help businesses to improve operations. By expanding services and developing strategic partnerships, the account manager creates mutually beneficial revenue growth for both merchants and Uber Eats.

　　What the candidate will do

　　Manage and expand a book of business that consists of the highest value local restaurant groups in the greater Midwest (could include territories in Chicago, Ohio, Kansas)Collaborate with your accounts and unlock growth and expansion opportunitiesEducate the merchants on the value of in-app marketing, Ads, and other product offeringsImprove merchant reliability and delivery order accuracy by troubleshooting store operations issuesMaintain merchant retention and facilitate brand expansionDevelop a strong Uber-first mentality to achieve both personal KPIs and business goalsCollaborate cross-functionally with Operations, Sales, and Support to problem solve merchant difficultiesAct as an ambassador of Uber Eats' mission, brand, and productTravel at least once a month to the assigned territory within the MidwestThis position requires 3 days in-office, typically Monday, Tuesday and Thursday

　　Basic qualifications

　　At least 3 years of experience in sales, operations, account management, or similar functions where you have had full responsibility to grow a book of business and hit specific monthly, quarterly and annual goals (quota)

　　Preferred qualifications

　　Experience dealing with integration/POS related issuesExperience in quantitative data analysis, deep measurable insights, modeling, and sophisticated test planExperience in SQLOutstanding work ethic, attention to detail and curiosityAbility to clearly frame a value proposition and build a case by asking the right questionsPersistence and influence to overcome objections and gain commitment from clientsAbility to manage ambiguity and complex problem solving when working towards a goalEffective internal and external communicationProficiency in Salesforce and Google Sheets/Excel

　　For Chicago, IL-based roles: The base salary range for this role is USD$77,000 per year - USD$85,750 per year.

　　You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

　　Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

　　Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.