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Access Lead
Access Lead-March 2024
Sewickley
Mar 28, 2026
About Access Lead

  UPMC Community Medicine Incorporated is hiring a full-time Access Lead to join their Northern Medical Associates team located in Sewickley! This position works Monday through Friday, daylight hours. This role offers opportunities to grow and learn in all facets of internal medicine and outpatient care.

  Apply today and be a part of this great team!

  Knowledge/experience with Epic and Microsoft Office preferred but not required.

  Purpose:

  Coordinate and lead the daily functions of the designated work area along with providing direction and support to staff as needed. Escalates any concerns or problems to management when necessary. Facilitate the completion of all statistical reporting and data analysis to ensure UPMC guidelines are being supported. Serve as the primary information source and advocate for financial matters on site.

  Responsibilities:

  Support and contribute to UPMC core values and guiding principles of Your Care. Our Commitment and abide by all UPMC departmental policies, procedures and goals in the process of performing all job responsibilities. Incorporates acts of dignity and respect in daily interactions.

  Advise the clinical staff of the need for a possible referral to a participating health care facility when appropriate.

  Serve as an advocate, resource, troubleshooter, and designated leader at specific work sites. Represents Management and is empowered to make decisions.

  Monitor patient flow and respond to changes in workload, patient volume, and staffing levels, planning services accordingly.

  Works various revenue reports within established time frames. Takes action accordingly to ensure a successful billing process.

  Ensure precertification requirements have been met prior to treatment.

  Interact with the clinical staff and/or ancillary departments to resolve reimbursement issues.

  Responsible for training new staff and orienting to department work area. Provide ongoing education and communication as necessary.

  Provide feedback on a regular basis to management about all personnel, department issues and concerns for areas of direct responsibility.

  Update patient demographic and insurance information in the system as necessary. Verify insurance benefit information with all available carriers via electronic verification system or telephone if not previously completed.

  High school diploma or GED and at least 3 years of experience in a related fiscal/admissions/registration function,

  or Associate degree and 1 year experience; or an equivalent combination of education and experience required.

  Medical terminology, third party health care coverage experience and strong understanding of managed care regulations are required.

  Strong interpersonal, organizational and communication skills and be able to remain professional and courteous when dealing with sensitive issues and stressful circumstances.

  Ability to effectively problem solve and make independent decisions.

  Prior working experience on personal computers and various office equipment.

  Knowledge and skills necessary to provide care and/or interact appropriately with all ages of patients.

  Possess the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs.

  Provide the care needs as described in the department's policy and procedure. Licensure, Certifications, and Clearances:

  Act 34

  UPMC is an Equal Opportunity Employer/Disability/Veteran

  UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.

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