Job Summary: The Vice President of Operations (VPO) will be responsible for providing oversight to multiple properties and Property Management employees as directed by the property owners ("Clients") and in accordance with Management Agreements along with the standards and procedures of JLL.The goal is to provide our clients (owners) and tenants - with the highest level of service available. The VPO will be expected to independently manage multiple properties and / or portfolios of more than three (3) buildings, and the management teams that service each property or portfolio. The VPO is responsible for working directly with the clients to ensure a thorough understanding of the investment objectives and the development of property / portfolio strategic plans and operating and capital budgets. The VPO is responsible for the management, supervision, and professional development of all managers with in assigned portfolios and ensuring compliance with Jones Lang LaSalle employee performance process. Additionally, the VPO is responsible for representing Jones Lang LaSalle Americas, Inc. in the local and regional business and real estate community to promote Jones Lang LaSalle's reputation and capabilities to prospective tenants and clients.Job Responsibilities:Operations -Provide support to property teams with operational or administrative functions required to ensure compliance with Management Agreements.Jointly communicate effectively with the Regional Manager on all significant operating, financial, leasing, and administrative issues.Ensure that the Jones Lang LaSalle standards are implemented, met and maintained consistently. This includes all policies and procedures, systems and standards and initiative compliance of the property teams.Oversee the commissioning and startup of key assignments. Ensure the implementation of JLL minimum standards on newly acquired and existing properties.Participate in the development and implementation of strategically oriented plans to meet the management services needs within the division.Provide support and/or negotiate Management Agreements.Oversee all preventative maintenance programs in conjunction with local and regional engineering.Oversee tenant improvement construction projects and capital improvements as required.Ensure that insurance requirements are met for all properties.Initiate and participate in defining department wide policies and procedures.Capable of independently managing an office building portfolio of three (3) or more buildings, more than 1,000,000 s.f.Financial -Implement financial and operational controls to provide the most effective and efficient management of the properties in accordance with the Company's standards and/or owner requirements:Prepare and review annual property business plans and operating budgets, subject to Client review and approval.Prepare and review operating reports in conjunction with Clients' required schedule.Routinely inspect properties to assure the quality of operationsP&L responsibility for their portfolio including fee collection and salary allocationsClient Service:Interface with clients to develop and nurture strong relationships, with the goal of meeting or exceeding their expectations regarding the operational, financial, and marketing efforts for their property / portfolio.Business Development:Cross-sell all Jones Lang LaSalle services to clients and tenants.Interface with leasing brokers to ensure the lease process meets Client's objectives.Participate in and drive new business efforts, both internally and externallyManagement:Prepare staffing and compensation recommendations to Regional Manager.Train and develop direct reports to prepare for promoting employees from within for future opportunities.Support, assist and direct the growth and development of others within the department.Interview and recommend