Make a meaningful difference to patients around the world. Our talented people are central to the future of Edwards Lifesciences, which is why our Human Resources teams help design, guide, and deliver inspiring experiences for our people. With a fundamental understanding of how to build a supportive community and organizational capability, you’ll deliver solutions to attract and retain talent. Your work will enable our teams to thrive as they help patients live healthier and more productive lives.

Provide case management within assigned location as it relates to leave of absence and/or accommodation needs

How you’ll make an impact:

Serve as an advisor and administrator of LOA (leave of absence) programs.

Provide guidance and recommendations to stakeholders (e.g., HR, plant leaders) and determine eligibility for various leave types and communicate to employees on needed information.

Provide case management of all accommodations and LOA claims within the US location, including conducting and documenting factual investigations, analyzing records, and providing recommendation on appropriate outcomes. Oversee and refine the integration of accommodations and LOA E2E process and act as a liaison with other relevant stakeholders (e.g., Benefits, Payroll, EHS, Risk Management and Employee Relations and Legal).

Develop return to work strategies and/or accommodations in collaboration with cross-functional teams. Advise managers and employees on work coordination and accommodations. Actively search in Edwards open positions to try to accommodate the employees with restrictions.

Develop reporting metrics (e.g., trending) and provide insights to HR and plant leaders

What you´ll need (Required):

Bachelor's Degree in in related field required.

3 years of previous related experience in leave of absence and/or worker's compensation programs Preferred.

What else we look for (Preferred):

Experience with an ERP system (Workday preferred)

Experience and understanding of HR enabling technologies (e.g., case management, employee and manager self-service) and how they work within a customer service business environment (ServiceNow preferred).

Proven expertise in Microsoft Office Suite including Word, PowerPoint, Access, and Excel

Good written and verbal communication skills and interpersonal relationship skills

Good problem-solving, organizational, analytical and critical thinking skills-

Moderate knowledge of federal or state leave and disability regulations, specifically ADA/ADAAA, FMLA, California Pregnancy Disability Leave, CFRA, Paid Family Leave, and Intermittent Leave

Ability to operate effectively and proactively in a customer service environment with a customer focus and employee experience mindset

Strict attention to detail

Ability to interact professionally with all organizational levels

Ability to manage competing priorities in a fast-paced environment

Ability to work in a team environment, including inter-departmental teams and representing the organization on specific projects.

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.

For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.