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Service Crew Member
Service Crew Member-December 2024
Bluffton
Dec 19, 2025
About Service Crew Member

  Description

  We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

  Job Functions:

  Be an ambassador of the Dairy Queen brand and be professional in every aspect of performanceEnthusiastically greet and welcome fans to the Dairy Queen brandAssist fans with menu navigation and product ingredient questionsStrive to exceed fan expectations and deliver fan first service through timely and quality serviceCalmly solve fan concerns and embrace Dairy Queens service recovery standardsBe a willing team player and maintain a cooperative, harmonious working relationship withmanagement and fellow team membersPrepare treat products following restaurant, health, and safety standards and proceduresCreate and maintain a positive, safe, clean, and inviting environment for fans and teammembersAt all times exhibit a genuine passion for excellencePerform other duties as assigned by managementRequirements

  Communicate positively with fans and co-workers constantly during shiftsWork well under pressure packed situations while maintaining a great attitudeComfortable standing for entire shift and able to lift 50 poundsPractice established food handling procedures and meet any local health regulationsExhibit good manners, proper personal hygiene and promptnessHave fun and maintain a positive attitude at all times!Company Information

  For more than 70 years, the DQ system's recipe for success has been simple. It's been a combination of hardworking people who own and operate restaurants, and great-tasting food and tempting treats served in our establishments. Our phenomenal story began with the 10-cent sale of a then unnamed product on August 4, 1938, in Kankakee, Illinois. A father and son partnership in Green River, Illinois, had been experimenting with a soft frozen dairy product for some time. They contacted Sherb Noble, a good friend and customer, who agreed to run the "all you can eat" trial sale at his walk-in ice cream store. Within two hours, he dished out more than 1,600 servings of the new dessert.

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