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Scrum Master
Scrum Master-November 2024
Cleveland
Nov 23, 2025
About Scrum Master

  Your Journey at Crowe Starts Here:At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a "Best Place to Work." We are 75 years strong and still growing. Come grow with us!Job Description:Scrum Master Job Duties include:Servant Leader (growing and mastering):Serves the Product Owner, the Scrum Team and the Organization by helping the team focus, identify goals, achieve results, and deliver value in whatever way necessarySelflessly leads the Scrum Team by influencing, asking the right questions, and encouraging collaborative discussion rather than directing and micromanagingInfluences those outside of the team using Facilitation, Teaching, Coaching and Mentoring skills when possiblePromotes team ownership, collective and shared accountability, empowers the team and encourages transparencyPromotes collaboration, self-organization, and helps the team and its individuals develop, perform and achieve synergyHelps the team build comradery and a foundation of trustEncourages the team by Scheduling appropriate team celebrations when warrantedFacilitator/Scrum Event Value Driver (lives here/growing and mastering/focused on team)Facilitates or Guides the Scrum Events for one or more teams as needed and ensures that guidelines around the following are enacted:Agile Values and PrinciplesScrum Theory, Scum Framework and Scrum TechniquesTimeboxesDefinition of Done (as defined by the Team and the Organization)Team AgreementsTransparency and Flow of WorkProactively and continuously seeks ways to improve the value obtained from the Scrum EventsProactively and continuously focuses on ways to help the Scrum Team maximize the value of the product they are deliveringFacilitates/Coordinates communication between the Scrum Team and those outside of the team as neededBuilds and Measures Team Level Metrics as needed for identifying areas of improvement, providing necessary transparency, and facilitating informed retrospective discussions, etc.Impediment/Risk/Continuous Improvement Identifier (growing and mastering):Proactively teaches the team how to identify impediments and risksFosters an Environment where the team feels comfortable and compelled to surface impediments and encouraged to solve them within the boundaries of self-organizationProactively identifies and facilitates discussions about impediments and dependencies at the team level and helps the team find resolutions if neededProactively identifies and facilitates discussions about impediments, risks, and dependencies that are outside of the team's direct control and either leads resolution or collaborates with others to guide resolutionCoach/Service to the Team and Product Owner (learning and growing):Coaches the Product Owner on effective techniques for backlog management and how to arrange the product backlog to maximize valueCoaches the Scrum Team to Understand the Need for Clear and Concise backlog itemsCoaches the Development Team in self-organization and cross-functionalityCoaches the Development Team on ways to deliver high value productsCoaches the Scrum Team and individuals on the Agile mindset and behaviorsCoaches the Scrum Team on Scrum TechniquesLeverages other internal Scrum Masters and Coaches to help coach the team if neededCoach/Service to the Organization and Stakehold

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