Role Purpose

　　The purpose of the role is to plan, schedule and control thedeployment of releases to test and analyze the impact of changes/ bugsto ensure production readiness before they are executed across theproduction environment by follow the standards for release managementrelevant to a platform/ technology.

　　Do

　　Release Management Change management Identify change incidents (new enhancements/ production bugs orfixes) and record all artefacts for the requestCoordinate with the change management board for approval of anysignificant/ major change request Updation of records and Set up release calendar with well-definedmilestones to be achieved for all the releases

　　Release planning to deployment across a platform Drive process integration of release management with change andconfiguration management through ITIL or through business qualitydemands for individual servicesManage and coordinate monthly & quarterly release plans based onscope of enhancements Define roadmap based on used cases and oversee all builds anddeployment of releases to production and non-production environments Coordinate with Application team, Delivery team and PMO's anddefine scope of enhancement across the portfolioCreate release management support roadmap (planning à buildà deployment à early life support àclosure) andcall out dependencies both upstream and downstream defining high levelexecution planAlign all the key stakeholders with the change request and timelyinform them wrt to the change requests (ex downtime etc) Research and maintain new user stories and technologies and analyzetheir application and relevance for release and deploymentManage risks, resolve issues that affect release scope, quality andschedule and control one to multiple changes in a release unit Collaborate with delivery team in development, testing and pre-product for all the releases before productionCoordinate change requests backlogs pending requests and conductreviewsMaintains a release repository and manages key information such asbuild and release procedures, dependencies and notification lists Ensure green zone time for code implementation/deployment afterthorough testing and analysis by the development & testing teamPeriodic reporting to senior management after every release aboutall implemented changes providing details on those successfullyimplemented, rolled back or cancelled changes

　　Stakeholder Interaction

　　Stakeholder Type

　　Stakeholder Identification

　　Purpose of Interaction

　　Internal

　　Delivery team/ developers

　　For code implementation post release

　　Project Managers

　　To ensure smooth project handover to delivery team and governance

　　PMO's

　　For overall operations and management

　　Testing team

　　To ensure and maintain front end deployment error free

　　External

　　-

　　-

　　Display

　　Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Process Excellence - Ability to follow the standards and normsto produce consistent results, provide effective control and reductionof risk - Expert Systems Thinking - Understanding of the Wipro system(interrelatedness, interdependencies and boundaries) and perform problemsolving in a complex environment - Competent Technical knowledge - knowledge of Information TechnologyInfrastructure Library (ITIL) and its new & upcoming versions - Expert

　　Competency Levels

　　Foundation

　　Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.

　　Competent

　　Consistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell.

　　Expert

　　Applies the competency in all situations and is serves as a guide toothers as well.

　　Master

　　Coaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognisedwithin the entire organization.

　　Behavioral Competencies Problem solvingExecution ExcellencePassion for resultsLearning agilityCollaborative working

　　Deliver

　　No.

　　Performance Parameter

　　Measure

　　1.

　　Release Management

　　For Daily/ weekly/ monthly quarterly deployments release assessmentscore

　　2.

　　Release Management

　　Green zone time for code deployment

　　3.

　　Release Management

　　Timely Record maintenance (repository of releases as per changerequests)

　　Salesforce Release Management